Spitzer Jeep RAM Brook Park - Service Center

Your service department is the best. Work is always done correctly. Thank You. My advisor Samantha Fortholf was Awesome. Work is always done correctly. Thank You. My advisor Samantha Fortholf was Awesome. More

Todd was very helpful and friendly. Worked well with Ganley about previous work and the insurance company Worked well with Ganley about previous work and the insurance company More

Mike was very helpful, professional and made sure things my car needed got completed. (I don't know his last name). my car needed got completed. (I don't know his last name). More

Excellent customer service. Todd is very professional and respectful with his customers. I was very satisfied with my experience there. Todd is very professional and respectful with his customers. I was very satisfied with my experience there. More

Spitzer has always taken care of us. Especially Mike Lepre in service. Cant wait for the remodeling to start. Spitzer Parma has been there a long time and is committed to Parma. Especially Mike Lepre in service. Cant wait for the remodeling to start. Spitzer Parma has been there a long time and is committed to Parma. More

I want to give an enormous shout-out to Richard, in the Service Department. I was having quite a day regarding the brakes on my 2019 Jeep Cherokee. A local service station could not get the brakes disengag Service Department. I was having quite a day regarding the brakes on my 2019 Jeep Cherokee. A local service station could not get the brakes disengaged to replace my rotors/brake pads. Richard first offered to speak with the local shop to help them, but when the local shop seemed in 'give-up' mode, I expressed my predicament - I need to travel back to NY on Saturday, which is virtually impossible with torn-up rotors. Despite being overbooked through mid-April, Richard offered to wedge me in the following morning in order to get me safely on my way. Total class. Ultimately, the local shop found the new methodology to do the job, so I stayed put as my car was already there. However, I will direct all of my future vehicle needs to this wonderful service department. Thanks again Richard!! Sal More

Todd Pastva and the gang at Spitzer Chrysler Dodge Jeep Ram are the best. No other dealership I have ever been to has given me the superb customer service as I have got with them. I would recommend them to Ram are the best. No other dealership I have ever been to has given me the superb customer service as I have got with them. I would recommend them to anyone that wants great service, and treated as a customer should be. Mr. Adam Black is also worth mentioning, he cares about his customers, and it shows. Hats off to you guys. My 1 and only dealership. More

Timothy Carolin always gives the best service at Spitzer brookpark rd. I know when I talk to Tim,he always explains what I need.Great customer service! brookpark rd. I know when I talk to Tim,he always explains what I need.Great customer service! More

The Dealership tested and coded my Jeep Wrangler for my OEM Stubby Steel Bumper LED Fog Lights. Found that the fog lights faulty. Started a warranty claim with Parts section. Within a very few day, ( like OEM Stubby Steel Bumper LED Fog Lights. Found that the fog lights faulty. Started a warranty claim with Parts section. Within a very few day, ( like two days) the replacement LED Fog Lights arrived. LED Lights we’re installing. Outstanding services were provided by Spitzer Dealership. More