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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
222 Reviews

222 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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January 06, 2023

First time for an oil change and service staff was very nice. Will be coming back. More

by Bebebella730
Recommend Dealer
Yes
Employees Worked With
James Knepper- Service Dept
Jan 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your 5-star rating! We are happy to hear that our team could get your oil change efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 04, 2023

James Knepper was very helpful. He had gotten be my mopar deal for my oil change that I had asked him about. The recall and oil change was done also in timely manner. I was very ple More

by lll108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Knepper
Jan 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving James this positive review! We are so glad that he could get your automotive needs efficiently taken care of. it is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

December 14, 2022

Richard Carver, the person I talked to at Spitzer was very professional and got my service done in a timely manner. I will definately return when I need service again. More

by bobroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Dec 22, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Richard provided you with nothing less. We look forward to continue providing you and your vehicle with our best care in your visits to come!

December 14, 2022

Lucas Russell was professional and friendly! I always felt like they had my best interest at heart! More

by mkillik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Dec 22, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Lucas! We are so glad that he took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 30, 2022

As always Tony Pastva is the best. !! Always ask for him or schedule my service call with him. Best Service guy in Cleveland. Thanks again Tony More

by BobLangLSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Gardner
Dec 07, 2022 -

Spitzer Jeep RAM Brook Park responded

Bob, Thank you so much for your positive review! We are so glad that Tony consistently provides you with top-notch service. He will be delighted to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs in your visits to come!

November 29, 2022

I have been using Spitzer Dodge for service and repairs on my Chrysler vehicles. This last visit Cameron Lucky did a great job taking care of me and my car. Thanks much to Cameron! More

by jerryg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lucky, Alli Ali
Dec 07, 2022 -

Spitzer Jeep RAM Brook Park responded

Jerry, Thank you so much for your positive review! We are happy to hear that Cameron took great care of you during your most recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future.

November 01, 2022

Cameron Lucky was very professional and helpful. He made sure the problem got fixed. I was happy to meet him. More

by lskrell2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Lucky
Nov 02, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing the positive experience you had with Cameron! We are so glad that he took great care of you. Please do not hesitate to give us a call if you have any further questions or concerns.

October 22, 2022

Richard Carver went out of his to ensure my vehicle was taken care of, even when I showed up on the wrong day. He was very sincere and helpful and I appreciated that. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Nov 02, 2022 -

Spitzer Jeep RAM Brook Park responded

Andy, Thank you so much for your positive review! We are so glad that Richard could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 29, 2022

Spitzer's service puts other dealerships to shame. Todd Pastva was friendly, professional and efficient. I was even provided a ride back to my office since I had to leave my car for service. Great ser More

by lamcgowan6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastva, Service Manager, Paul Lascola
Sep 30, 2022 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Paul's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

September 17, 2022

Thank you for being so kind and helping to get my minivan fixed .. Todd Pastva greeted me and immediately got my car into fix it mode. My appointment was at noon and he got the window/motor fixed (Tony Wozn More

by Joancorrai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pastva. Tony Wozniak
Sep 21, 2022 -

Spitzer Jeep RAM Brook Park responded

Joan, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Todd's and Tony's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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