Spitzer Jeep RAM Brook Park - Service Center
Brook Park, OH
222 Reviews of Spitzer Jeep RAM Brook Park - Service Center
I went in the other day for an oil change and my break feeling tight when I depressed it to start my vehicle. I didn't know the break issue could be the battery, not only did Richard Carver have that che feeling tight when I depressed it to start my vehicle. I didn't know the break issue could be the battery, not only did Richard Carver have that checked out but found it did need replaced and that it was still under warranty. Which in the end they replaced the battery at no charge. I also asked if they would check the tread on my tires and give me an estimate on new tires. Richard Carver checked them and told me I didn't need new tires. How wonderful was that, it was a perfect opportunity for him to sell a woman a set of new tires that would have ran at least 1,500-2,000 that she didn't even need but he said I will not sell you something you don't need. As a woman I really do appreciate that type of service from a car dealership, I will definitely go back, I have not been treated badly there. They are honest people which I appreciate. Thank you Richard Carver for your service and Thank you Spritzer for having Richard on your service staff. More
Tina Bucchioni Helped me with what I came in for the service is great and she is a nice person service is great and she is a nice person More
Tina Bucchioni, was very Professional She went out of her way to make sure i was satisfied, called me When my Truck was Done on Time we Talked about. Very happy with Her and the dealership. way to make sure i was satisfied, called me When my Truck was Done on Time we Talked about. Very happy with Her and the dealership. More
Lucas took great care of us in a pinch. He worked to ensure our issue was resolved and communicated with us throughout the process. We’ll definitely be back to Spitzer! He worked to ensure our issue was resolved and communicated with us throughout the process. We’ll definitely be back to Spitzer! More
Wasn't happy to need service on a brand-new Jeep, but Lucas Russell in the service dept. went above and beyond to assist me, multiple times. Great employee and rep. for Spitzer. Lucas Russell in the service dept. went above and beyond to assist me, multiple times. Great employee and rep. for Spitzer. More