Spitzer Hyundai Cleveland

EXCELLENT Customer Service!! I will definitely use them in the future for any additional purchases!! The staff was not pushy, listened to all of my needs, and tried their very best to give me a great deal in the future for any additional purchases!! The staff was not pushy, listened to all of my needs, and tried their very best to give me a great deal on a car that I loved driving (I changed my mind from the elentra to the sonata and they were patient with that as well) More

This is the second time that I have comne to Rick Case to purchase a new vehicle. The first was in 2009. On this visit I purchased 2 new vehicles, one for myself and one for my husband. The sales departme purchase a new vehicle. The first was in 2009. On this visit I purchased 2 new vehicles, one for myself and one for my husband. The sales department is extremely courteous and very knowledgeable. The transactions went very smoothly and my husband and I were both very happy with our new acquisitions. I recommend this dealership VERY highly to all who are considering a new or used vehicle purchase. More

Our previous car needed a lot of work done, we had decided to buy a used car instead. We called the dealership and found a few cars that would be perfect for us. I was a little worried taking 2 small decided to buy a used car instead. We called the dealership and found a few cars that would be perfect for us. I was a little worried taking 2 small children into the dealer to purchase a car. I didn't know how they would be if we had to be at the dealership for a long time. They had the car sitting out front ready to be test drove, and then we went back inside to do paperwork. Bill make the whole process painless. We were there maybe an hour including the test driving. We were out the door in no time with a new *used* car. We love the car. We talk about the experience all the time with friends and family and refer everyone we can to them. I highly suggest taking a look at this dealership if you are looking for a new or used car. They are super friendly and even gave my kids treat bags to play with while we were buying our car! More

From the start of my visit, the dealership could not have been more helpful. I was treated like a person and not like a number, where my name was asked and used throughout the rest of my car buying experienc been more helpful. I was treated like a person and not like a number, where my name was asked and used throughout the rest of my car buying experience. I felt as though I was provided honest answers from honest people and have yet to encounter a moment where I regret my decision. Despite the fact my 2011 Hyundai Sonata is now mine, I have received followed up calls once a week to make sure everything about the car has met my expectations. No generic letters, no automated messages, no emails, but genuine calls from the staff to confirm I am happy with my decision. I could not be happier with the car, the staff, and the experience. -Brett Sinning- More

I was treated very well by my sales person, Chris Danato, and the serivce depatment. Excellet service and I didn't have to wait to long for my vehicles problem to be repaired. So far we realy like our Hyun and the serivce depatment. Excellet service and I didn't have to wait to long for my vehicles problem to be repaired. So far we realy like our Hyundai Sonata GSL. So far we have been getting outstanding M.P.G., and the vehicle seems like a keep to me. I feel the vehicle is one of quality and will hold up for several years of service. More

Frank was terrific to work with. I've already recommended him (and the Rick Case dealership) to several friends and will continue to do so. If the car you want is not on the lot, Frank (and, of recommended him (and the Rick Case dealership) to several friends and will continue to do so. If the car you want is not on the lot, Frank (and, of course, Rick Case) will bend over backward to get it for you. The financing was very easy to arrange and was approved very quickly. More

Jason was the most helpful and thorough car salesperson I have ever had to work with. This was the first car purchase I was making and every person in the dealership made it as enjoyable and flawless as pos have ever had to work with. This was the first car purchase I was making and every person in the dealership made it as enjoyable and flawless as possible. I have recommended Rick Case and Jason Herron to all of my friends and family and at least 5 people have purchased cars from him since my purchase. I will be returning to the dealership t purchase my next car as well. More

My entire experience with Rick Case Hyundai was easy, fast and overall perfect. The salesman was knowledgeable, easy to deal with and went above and beyond to make sure I was happy. I got the car for th fast and overall perfect. The salesman was knowledgeable, easy to deal with and went above and beyond to make sure I was happy. I got the car for the price that I wanted, and the exact car that I was looking for. I have recommended this dealership and will continue to do so. More

David Goldenberg was very helpful, gave me good information and because of my work schedle agreed to stay even after his shift..in fact I bought a Hyundai .. and several of the people there stayed information and because of my work schedle agreed to stay even after his shift..in fact I bought a Hyundai .. and several of the people there stayed to close the deal...everyone especially David was very pleasant and even thought I felt appologetic about keeping them late (over a half hour after closing) no one complained or acted unfriendly.. I will recommend David to anyone interested in a Honda or Hyundai ..... excellent saleman. More

Generally in the past I have had miserable experiences buying cars from high pressure sales people that had their own agendas and paychecks in mind. But the entire process of selecting and purchasing a v buying cars from high pressure sales people that had their own agendas and paychecks in mind. But the entire process of selecting and purchasing a vehicle through Rick Case Hyundai and specifically Mr. Chris Donato could not have been more enjoyable. The professionalism and personal attention he paid to my needs and interests from start to finish made me a life long customer. I strongly recommend the friendly, low pressure, customer first attitude that they all have for anyone in the market for a vehicle. More