Spitzer Hyundai Cleveland

Greg, Ron and Adam were phenomenal! I came by on the spur of the moment (I was visiting a friend in the area who wasn't home), and just decided to stop to take a look at the Veloster, which I'd seen onl spur of the moment (I was visiting a friend in the area who wasn't home), and just decided to stop to take a look at the Veloster, which I'd seen online. Greg Gehry took me on a test drive and we had a great time. I stayed and talked with him for about an hour, while looking at an Marathon Blue Veloster that was sitting in front of his desk, configured just exactly like I wanted it. I went home and decided to come back the next day and buy it. Unfortunately Greg was off the next day (no way he could have known I would turn back up the next day with a grand in my pocket since I decided on the spur of the moment!), so Ron took over the sale and helped me out. I showed up at 6:30, walked in, and Ron and Adam made sure I drove away in my new super sexy super awesome super economical Veloster by 8:45. Had to come back on Saturday to finish up some paperwork, and run the car through service to get the tire pressure adjusted, and both Greg and Ron were in. The guys were great, and made sure I was totally hooked up! Adam went through the financing with me like a boss! Awesome service, and after sale service is just freaking, WOW!! I can't think of a better way to put it. You guys RULE!! Thank you!!! More

Received quote from another dealership but didn't care for the exterior color. Went to Rick Case and they had the exact same vehicle in my preferred color. 2013 Black Elantra! No problem with matching the for the exterior color. Went to Rick Case and they had the exact same vehicle in my preferred color. 2013 Black Elantra! No problem with matching the pricing received from the other dealership and received so many additional extras simply from purchasing at Rick Case! Total experience was wonderful and very easy. Our sales person, Jovahn Lockart was nothing shy of AWESOME! He was knowledgeable, helpful, and nothing shy of terrific. This is the first time that I actually had someone take the time to show me how everything on my new car worked! Wow! Would not hesitate a moment to do business with him in the future. The front desk folks (Bill and team) were friendly and also very helpful. To say that I was anything less than satisfied with my purchase and experience would be an understatement! Great job Jovahn! You are truly an asset to Rick Case! Many thanks! More

I had a great experience at this dealership. They made me feel comfortable when making this purchase. All of the staff was helpful and very friendly. I just wish they would serve lunch. (smile) me feel comfortable when making this purchase. All of the staff was helpful and very friendly. I just wish they would serve lunch. (smile) More

I am on my second lease with Rick Case and I must say that the Euclid, Ohio location is very friendly with their customers. They greet you at the door and are ready to treat you with the utmost professi that the Euclid, Ohio location is very friendly with their customers. They greet you at the door and are ready to treat you with the utmost professional experience a customer can have. The particular salesman I worked with, Frank H., is very professional and really cares about the customer needs. He works hard to make sure that his customers have a smile on their face when they walk out the door. I would highly recommend him to anyone looking to purchase or lease a new car! More

Steve made buying my new car buying a very good experience. There was no pressure and overall very good customer service. I will be back next time I am shopping for a car. F.Y.I. If you are handi experience. There was no pressure and overall very good customer service. I will be back next time I am shopping for a car. F.Y.I. If you are handicapped and use a wheelchair/scooter or have difficulty with steps you will not be able to enter the main showroom as it is not handicapped accessible. This is one thing that I hope is addressed by management in the near future. More

craig fisher was very knowlegable about all the vehicles craig fisher was very knowlegable about all the vehicles we looked at, and worked with us to get a deal that was acceptable to my wife and I.We woul craig fisher was very knowlegable about all the vehicles we looked at, and worked with us to get a deal that was acceptable to my wife and I.We would reccomend hlm to any one of our friends that was interested in purchasing a hundai. More

Pleasant experience. Helpful, prompt, willing to adjust their schedule to accommodate mine. No pressure from salespeople. Good knowledge about specific technical details of particular model. Clean dea their schedule to accommodate mine. No pressure from salespeople. Good knowledge about specific technical details of particular model. Clean dealership. More

good job all around, good service and a very good sales person in clarance carter. lets hold anyother comments until we have established some time . person in clarance carter. lets hold anyother comments until we have established some time . More

OUR SALESMAN STEVE LANGDON, WAS WONDERFUL. HAD BEEN LOOKING FOR SEVERAL MONTH AND WAS PUSHED AROUND BY OTHER CAR DEALERS, WAS A BIT SCARED ABOUT THIS WHOLE EXPERIENCE. BUT STEVE WAS NOT PUSHY, HE JUST LOOKING FOR SEVERAL MONTH AND WAS PUSHED AROUND BY OTHER CAR DEALERS, WAS A BIT SCARED ABOUT THIS WHOLE EXPERIENCE. BUT STEVE WAS NOT PUSHY, HE JUST MADE THE WHOLE EXPERIENCE EASY. SHOWED ME, AND MY HUSBAND WHAT WE WANTED TO SEE, LET US DECIEDE, WENT BEYOND TO GET US THE COLOR WE REALLY WANTED AND THE PRICE. WE LIKED THE DEALERSHIP, EVERYONE WAS WORKING TOGETHER, GOOD CUSTOMER SERVICE, AND YES WE WILL SEND OUR FRIENDS AND FAMILY IN TO SEE STEVE AND THE CO WORKERS AT RICK CASE. THANKS SUSAN&DONALD WAITE More

We wanted to look and price a Hyundai Sonata. Ron Brown was our salesperson. He was very knowledgable and answered all of our questions. He knew everything about the Sonata. He had great interpersonal s was our salesperson. He was very knowledgable and answered all of our questions. He knew everything about the Sonata. He had great interpersonal skills and was very professional. I would recommend Rick Case Hyundai and Ron Brown to anyone. Thank you for your service. More