Spitzer Hyundai Cleveland

I was very pleasantly surprised with the professional customer service I received during my recent visit to Rick Case Hyundai. This is my 6th new vehicle purchase in my lifetime. However, my first at R customer service I received during my recent visit to Rick Case Hyundai. This is my 6th new vehicle purchase in my lifetime. However, my first at Rick Case. Salesmen at other dealerships come after you while you browse amongst cars in the lot. They can be forceful and quite rude as they talk you in to purchasing something that you may not really be interested in. However, when I met Greg Gathy at Rick Case, I was so pleasantly surprised with his professional mannerisms, knowledge of his vehicles and everything that Rick Case will do for me to make sure that I am satisfied and above all, feel safe and secure in the vehicle I purchased. I also had the pleasure of meeting Adam DeJean who worked with me in financing my 2013 Sonata. This is the first Finance Manager who actually worked with me to help me save money. He reviewed everything on warranties, the service center... answered every possible question I had, and I had many. Adam said he would get back with me regarding info I had asked about. And guess what????? He actually got back with me the very next day. I didn't have to make repeated calls, leaving voicemails. Besides having a fun experience buying a new car, I just love my new Sparkling Ruby Sonata. It is so hot. I can't wait to go on my first long road trip in it. I very much look forward to a long relationship with the "Rick Case guys" and will continue to share my new car purchase experience with everyone that will listen. More

Had 100% positive experience with this dealership right from the start when my email was answered promptly and from the follow-up call by Chris Donato I knew I would drive the 30 miles to buy my new car at from the start when my email was answered promptly and from the follow-up call by Chris Donato I knew I would drive the 30 miles to buy my new car at Rick Case Hyundai, Cleveland. My salesman, Chris, could not have been better - knowledgeable, professional and courteous. Everyone was kind and helpful. Great selection of inventory. Would definitely recommend this dealership! More

I would recommend this dealership to any one interested in a car. This is my second experience with Rick Case and it was great. The employees seem very knowledgeable and friendly. in a car. This is my second experience with Rick Case and it was great. The employees seem very knowledgeable and friendly. More

Jovan was very friendly and helpful. He was not in any way "pushy" as some sales people can be. he explained alll the extras on the car and even came to my house to program my garage remote. I would def way "pushy" as some sales people can be. he explained alll the extras on the car and even came to my house to program my garage remote. I would definately recomend him to my friends. Adam and Brian were also very helpful and friendly. More

I couldn't be happier with Rick Case Hyundai. My experience with the employees were quite impressive. Jovan totally explained all the bells/whistles in my car. Would I recommend this dealership, w experience with the employees were quite impressive. Jovan totally explained all the bells/whistles in my car. Would I recommend this dealership, without a doubt. Would I recommend Jovan Lockhart, most definitely. Dealing with Jovan was like talking to a dear trusted friend. More

Steve was able to understand and evaluate my situation and needs. There were no games played just straight forward honest answers with the result I was looking for. I had just tried to deal with Mentor Ho and needs. There were no games played just straight forward honest answers with the result I was looking for. I had just tried to deal with Mentor Honda and was given the run around.... I will without a doubt go to Steve Langdon first when looking to buy in the future. More

as always, frank hink was very helpful. we bought 3 cars for us and 2 cars for my mom in law. they went the extra mile investigating which bank would give us the best interest rate. very pleased. for us and 2 cars for my mom in law. they went the extra mile investigating which bank would give us the best interest rate. very pleased. More

Everyone at Rick Case is awesome! They were great to deal with. A big thanks to Frank Hink and Bill for all your hard work! deal with. A big thanks to Frank Hink and Bill for all your hard work! More

Excellent approach by everyone on sales team from the sales manager, Brian, to the salesman, Craig, to the finance man, Adam. All were helpful without being pushy. They listened to what I wanted and hono sales manager, Brian, to the salesman, Craig, to the finance man, Adam. All were helpful without being pushy. They listened to what I wanted and honored my stated preferences from the start. When it came to pricing, they were responsive to my stated needs and very fair in their offers. They took the time to address my questions before the sale, and also to introduce me to the workings of our new Sonata's many extraordinary features after the sale. I will definitely recommend this Rick Case dealership to our friends. More

Chris Donato and Brian were very helpful in my purchace I am very happy with it I went to several Dealers but yours sealed the deal with the 20 Year 200000 mile Warranty.... Thank You am very happy with it I went to several Dealers but yours sealed the deal with the 20 Year 200000 mile Warranty.... Thank You More