Spitzer Hyundai Cleveland

Jaycee was wonderful!!! The customer service she provided was 5 stars!! I have dealt with many salespeople and she was by far the Best!!!! I have already recommended her to colleagues who are looking for a n was 5 stars!! I have dealt with many salespeople and she was by far the Best!!!! I have already recommended her to colleagues who are looking for a new car! She made the entire car buying experience very easy!!! More

Todd Muller, Jovahn Lockhart and Frank Hink were outstanding Working with Todd Muller, Jovahn Lockhart, and Frank Hink provided us with an outstanding customer experience; and we were happy with the deal we got Working with Todd Muller, Jovahn Lockhart, and Frank Hink provided us with an outstanding customer experience; and we were happy with the deal we got on the Ioniq Hybrid. Todd and Jovahn answered all our questions from start to finish as did Frank when it came to completing all the paperwork. We will definitely recommend Rick Case Hyundai to our family and friends. More

Outstanding Customer Experience!!! From my initial contact with Steve Langdon, Internet Sales Associate at Rick Case Hyundai to the final signing of my 2020 Santa Fe Limited Lease, I mu From my initial contact with Steve Langdon, Internet Sales Associate at Rick Case Hyundai to the final signing of my 2020 Santa Fe Limited Lease, I must applaud everyone I dealt with (mostly by phone & email) during my decision making process. It's not often that I am impressed by every staff member I come in contact with at a Dealership, but Rick Case Hyundai is the exception. Huge shout out to the General Mgr., Jeff (I think), Todd Muller, Sales Mgr., Jaycee Moro, Sales Associate and Steve Langdon. They all were responsive to my inquiries, knowledgable, helpful in getting information & pricing to me, understanding of my needs & budget constraints, communicative without being obtrusive, polite, considerate and respectful. It is without hesitation that I recommend Rick Case to anyone looking for the BEST car buying experience. More

Jaycee Moro was excellent and answered all the thousand questions I had. She also understood that I needed to do almost everything by text/phone. It made the process so much faster in the end! I would defi questions I had. She also understood that I needed to do almost everything by text/phone. It made the process so much faster in the end! I would definitely recommend! More

Jovahn Lockhart...thank you for all your help when Jovahn Lockhart...thank you for all your help when buying my first brand new car. The experience was quick and efficient. Will be back again!! Jovahn Lockhart...thank you for all your help when buying my first brand new car. The experience was quick and efficient. Will be back again!! More

Best Experience!!!!! When all dealership said "No" the staff at Rick Case Hyundai said " Not a problem" and worked with me to achieve the best deal and the perfect vehicle When all dealership said "No" the staff at Rick Case Hyundai said " Not a problem" and worked with me to achieve the best deal and the perfect vehicle to fit not only my budget but my personality. Jovahn Lockhart was my salesperson, he explained everything to me and I didn't feel pressured to purchase. Todd did my numbers to help me achieve the best deal and the overall experience was great. A previous dealership had gained off my inexperience and gender which landed me in an awful deal that the staff of Rick Case Hyundai helped me get out of, and with a lower payment amount. I am the happiest person alive right now. More

Beyond exceptional! The staff was very amazing, you will not feel pressured, and they will make you feel like family! Mo, she is the BEST!!!!!!!!!!!!!! not feel pressured, and they will make you feel like family! Mo, she is the BEST!!!!!!!!!!!!!! More

I’ve been a customer since 2002 and it was the best decision I’ve ever made! I visited a few days ago with my son to purchase a vehicle and I must say I ended up buying 1 too. I cannot say it enough th decision I’ve ever made! I visited a few days ago with my son to purchase a vehicle and I must say I ended up buying 1 too. I cannot say it enough that it was the best decision ever made. From my entrance to my exit both my son and I were treated excellent!! More

I love my car but the sales experience could have been better. I Had to wait on the finance department for about two hours, which was awful because I watched him talk on the phone and laugh with someone e better. I Had to wait on the finance department for about two hours, which was awful because I watched him talk on the phone and laugh with someone else. Someone put the wrong year on my temporary tags and told me that I should take a marker and fix it myself. If someone wants a Hyundai I will tell them to go to another dealership. More

Wow poor customer service and financing. We were advised with the information provided via internet application by the manager that he was pretty sure we could get financed, promises were mad We were advised with the information provided via internet application by the manager that he was pretty sure we could get financed, promises were made to call us back within an hour or two though once the bank returned a no they didn't even have the courtesy to call us back the cosigner had good credit though Rick Case only uses the Major Banks with have higher then normal standards so If you don't have a 800 credit score or $5k to $10k down payment or 25 years of age don't waste your time. We recorded everything that was communicated to us. Rick Case needs to get some things in order. We are so glad we didn't buy a car here! More