Spitzer Hyundai Cleveland

Great value for our trade in, and Chris was great at communicating answers to all of our questions. The car was ready when we got there with little wait time with paperwork! communicating answers to all of our questions. The car was ready when we got there with little wait time with paperwork! More

Friendliest staff without the feeling of a sales pitch! We have purchased two vehicles from them - hyundai tuscon ad just traded it in for the new santa fe. my mom and sister purchased vehicles as well. We have purchased two vehicles from them - hyundai tuscon ad just traded it in for the new santa fe. my mom and sister purchased vehicles as well. More

This was my second purchase from Rick Case Hyundai and can't say enough how responsive and respectful Steve Langdon and Bill Panzarella were to my my requests, with no pressure a deal was completed in a p can't say enough how responsive and respectful Steve Langdon and Bill Panzarella were to my my requests, with no pressure a deal was completed in a professional and timely manner. I definitely would recommend Steve to anyone purchasing from this dealer, his straightforward approach is making buying a vehicle not such pain as from some dealers. More

I went to Rick Case because, based on my on-line research, they appeared to have the largest inventory of USED Hyundai Sonata's in the area and that is what I intended to buy. However, once I spoke research, they appeared to have the largest inventory of USED Hyundai Sonata's in the area and that is what I intended to buy. However, once I spoke with Johvan about some of the incentives currently being offered by Hyundai I decided to buy a new car. The experience was very positive. Everyone in the dealership was "over the top" friendly and I left feeling like I got a very good deal. I also learned a little bit about Rick Case's business model and was very impressed. I would recommend Rick Case to my friends, in fact, I already have! More

Frank Hink was such a blessing. He very knowledgable while being very personable! Frank got us the car of our dreams! I would recommend him and Rick Case to everyone! while being very personable! Frank got us the car of our dreams! I would recommend him and Rick Case to everyone! More

Went in just planning on test driving cars, ended up leasing a 2013 Hyundai Genesis Coupe. Sales Consultant Steve Langdon was unbelievably helpful and ultimately was the convincing factor in me getting leasing a 2013 Hyundai Genesis Coupe. Sales Consultant Steve Langdon was unbelievably helpful and ultimately was the convincing factor in me getting the car. Very friendly, helpful, and well priced service. More

How does one express a deep sincere gratitude and portray that emotion to others in a written statement? We so desperately feel like hugging every employee at Rick Case Cleveland Hyundai to express the happi that emotion to others in a written statement? We so desperately feel like hugging every employee at Rick Case Cleveland Hyundai to express the happiness we feel toward our experience with all of the associates that we met at the dealership. The honesty, integrity, and compassion of the employees are exemplary. The customers are treated like a dear best friend. It doesn’t matter if it is a phone conversation that starts with the receptionist or a salutation to an unknown service employee in the parking lot. We purchased 3 cars in the last 3 years from Rick Case Hyundai, Cleveland, OH. Our first contact with our sales person Chris Donato via the telephone and follow-up phone calls, as well as through the entire finalization of the sale, was the most pleasant experience we have ever had purchasing a car, and we have purchased quite a few cars in the past. Chris is the BEST! Our Sales Manager Brian Olenchick is an exemplary person who made us feel welcomed and relaxed. We knew that we had received a fair business purchase because we did extensive research before going into Rick Case Hyundai to discuss a purchase. We are sure that Rick Case is proud of the dedication, hard work, and passion of his employees. Above all, as much as we love our Hyundai's, the cars hold no comparison to how much we love Chris Donato and Brian Olenchick who always go above and beyond our greatest expectations. More

a great over all experance.frank hink treated us great. he made us feel like family. no high preasure sales. answerd all our questons.took a lot of time with us to select the car we would be happy with. he made us feel like family. no high preasure sales. answerd all our questons.took a lot of time with us to select the car we would be happy with. when we pick the car we wanted he spent time with us in the car to explain all the features. More

Friendly, honest, and very patient. Presented several financing options we had not considered, and were flexible with what we needed. Had the vehicle we wanted, with the options we were looking for. financing options we had not considered, and were flexible with what we needed. Had the vehicle we wanted, with the options we were looking for. More

I was treated extremely well and informed about my options. I test drove two cars and was able to make an informed decision about my purchase. options. I test drove two cars and was able to make an informed decision about my purchase. More