Spitzer Hyundai Cleveland

Like another reviewer, this is the second car from Rick Case and my second from Frank Hink. I bought my 2003 Honda Civic from them a few years back and it was the best purchase of my life. My car was dying Case and my second from Frank Hink. I bought my 2003 Honda Civic from them a few years back and it was the best purchase of my life. My car was dying on the side of the road and I traveled 50 miles round trip to work and home. Frank basically had me test drive this semi low mileage Civic and I put 60K miles on it in a short couple years and the car is so good, I gave it to my girlfriend to replace her failing car. Price matters and I consider myself a bargain shopper, but it isn't everything in buying a car. In buying my 2013 Sonata I found that we got above top dollar for our trade in, well below sticker on the price, and even a little more off because they will hear you out when it comes to what other dealers have. These guys are busy typically, and even though they have no issue selling cars, they take time out for you and you never feel rushed. Frank, at this point, is like family to me. He helped my friend with a car before and even though he had prior engagements, made sure we knew it was no problem that he was staying after, even when we insisted he left. In today's day and age I can honestly say "loyalty" and that kind of experience was thought to be dead, by myself included. It just isn't. Bill was also great to work with and was straightforward and the exact opposite of sleaze when it came to selling you a warranty or gap insurance. Finance managers can and do lie, the numbers dont, and when its all said and done neither Bill nor said numbers lied. The entire staff, even the soon departing GM was not only courteous, but engaging, exciting, and forthcoming and honest about everything. I am hyper critical of the way people are treated at a dealership and I can honestly say I couldnt be happier. More

The people involved with making my purchase were extremely knowledgeable, courteous, and friendly. I would recommend anyone to come to Rick Case. Customers come first. extremely knowledgeable, courteous, and friendly. I would recommend anyone to come to Rick Case. Customers come first. More

My car died and I needed a car on short turn around. I felt I got a good deal with them paying attention to my needs. I made a last minute change to insurance, and they took care of it for me. felt I got a good deal with them paying attention to my needs. I made a last minute change to insurance, and they took care of it for me. More

The sales representatives at Rick Case Hyundai were very professional and helpful during the car search process. Mark Gonzalez was informative when showing me the features in the new Sonata. professional and helpful during the car search process. Mark Gonzalez was informative when showing me the features in the new Sonata. More

Extremely friendly staff. Not pushy at all. They let my wife and I take all the time we needed to walk around and discuss our options. Matt gave us all the space in the world but when we needed him, he was wife and I take all the time we needed to walk around and discuss our options. Matt gave us all the space in the world but when we needed him, he was waiting patiently inside for us. We asked him many questions and he was very helpful. More

Just an awesome experience. Walked in hating my car, left with the best car I have ever driven. Jovahn didn't try to push a sale or anything like that, he was laid back and talked about his life and min left with the best car I have ever driven. Jovahn didn't try to push a sale or anything like that, he was laid back and talked about his life and mine. Made things very comfortable for a sale. More

I wasn't looking to buy just yet. I just wanted to compare cost, options, and see what my car was worth. They gave me a great deal on the new car and a better than average trade in with no pressure wh compare cost, options, and see what my car was worth. They gave me a great deal on the new car and a better than average trade in with no pressure what so ever. There were plenty of new cars in stock for me to take my pick. I really love my new Hyundai. More

My husband and I went to the dealership just to look. But once we met our sales associate we decided to perches a car that day, Jovahn took the time to leisin to what we were looking for, then showed us sev once we met our sales associate we decided to perches a car that day, Jovahn took the time to leisin to what we were looking for, then showed us several vehicales in our pirce range with the the fetures we were looking for. He ansured all of our qustions and even broched some that we did not think to ask. Mark the sales manager was up beat and positive it did not seem forced we felt very speical. Bill Panzarella the finance guy too the time and explained everthing to us he did not try to rush us out because someone else was waiting. This is the first time that i have purchesed a car and enjoyed the experince. Thanks More

I was out shopping for a car not sure of what kind I wanted at the time, I decided to check out Rick Case Hyundai and I found the car that I liked and I purchased it. I'm very happy of my new car. wanted at the time, I decided to check out Rick Case Hyundai and I found the car that I liked and I purchased it. I'm very happy of my new car. More

All people that assisted me were just GREAT, I went to 8 dealerships on the weekend and this was by far the best one. They make you happy there. dealerships on the weekend and this was by far the best one. They make you happy there. More