Spitzer Hyundai Cleveland

New Hyundai We were treated as if we were special !! Oakland is a very pleasant and interesting person . He followed up with me to make sure everything was just We were treated as if we were special !! Oakland is a very pleasant and interesting person . He followed up with me to make sure everything was just right! Much appreciated. More

Saleman Zachary Zagar made my shopping for a new car painless. No pressure. Informative and took extra time to explain all the car had to offer! Zachary Zagar made my shopping for a new car painless. No pressure. Informative and took extra time to explain all the car had to offer! More

Definite recommendation to any one. Great sales consultants. Full of energy. Makes you eager to buy a car. The finance manager works with you so it's easy for YOU personally. They also set me up wi consultants. Full of energy. Makes you eager to buy a car. The finance manager works with you so it's easy for YOU personally. They also set me up with a great car and I get to build my credit so it's a win win situation. Completely love it. More

I received great service from the employees at Rick Case. This was my first car buying experience and we called Sharon Lewis to confirm that this dealership sold used vehicles. We did business with Zach Zag This was my first car buying experience and we called Sharon Lewis to confirm that this dealership sold used vehicles. We did business with Zach Zagar and Adam Dejean. We brought two vehicles; one new and one used.The employees were very personable and engaging.They made us feel like family.For my first car buying experience I know I will never forget it because fun and exciting even though it was business. More

These guys know their business! They helped us find our perfect car, gave us the best price, and had it ready for pickup even though it was not on their lot within a few hours! Bill was really able to work perfect car, gave us the best price, and had it ready for pickup even though it was not on their lot within a few hours! Bill was really able to work with us on our budget and lease trade. Jovahn, called me from his personal phone after hours to answer questions and stayed until 11PM (Adam too) to help us finalize the sale and demo the car for us. I drove from Toledo to work with these guys as they are head and shoulders above our local competition. Give Jovahn a call, let him find you a gem like he did for us! Thanks Rick Case, see you for the next one! More

Everyone was very great… Got me rolling in a timely manner… got me a car pretty close to my price…. I am very satisfied with my purchase… manner… got me a car pretty close to my price…. I am very satisfied with my purchase… More

Great experience. Freindly staff. They worked very hard to get me into my first new car. I would recomend that anyone looking for a great deal that they go see Matt and Frank. Thanks, to the both of yo to get me into my first new car. I would recomend that anyone looking for a great deal that they go see Matt and Frank. Thanks, to the both of you. More

I have been considering a Hyundai Genesis Coupe for close to a year. Last summer I was close to purchasing one, the "track" model, from a BIG dealership a few miles from my home but couldn't get the price I to a year. Last summer I was close to purchasing one, the "track" model, from a BIG dealership a few miles from my home but couldn't get the price I wanted that I felt was doable. I was considering some other "sport" models but kept coming back to the coupe. I was waiting for the 2014 model info but as of Jan 1st. the car & info wasn't available. My wife & I decided to take a ride to the FABULOUS Detroit Auto Show in early January where they had a 2014 Genes Coupe model on display with the new trim package called the "ULTIMATE". When we got home I decided to take another test drive in a 2013 model "track" edition with a 3.8 V-6 auto so my wife could drive in and also drive. I found one at Rick Case which I had never been to before. Linell was the salesman that took my call, I explained to him that for now I was just looking for a test drive and we set up a time. I called him about 10 minutes before leaving and asked if he could have it warmed up for us as it was very cold out. As we pulled into the dealership I was surprised to see the car in front and actually RUNNING! I was greeted at the door and soon met Linell who took us to his desk for my info before our test drive. He then took us to the car, I explained I've been looking at them awhile and was familiar with it so he said for us to take it for a good ride and see what we thought. I already knew I liked the car so it was to see what my wife thought. After about 1/2 hr. we returned and we went inside and he asked what we thought and told him we liked it. He had Dan Musa the sales mgr. come over & asked what he'd have to do to put us into THAT car and I said short of painting it Red, the color I wanted there was nothing and would wait for the 2014's to become available. He said he could get me a 13 like I wanted but I said I wanted a 14. He said for the "right" price would I take a 13 and said he couldn't give me a price as low as I was thinking. He then offered a price LOWER than I was thinking and said he could have it in a few days! He made me an offer I couldn't refuse and gave a $2000 deposit to get it. after a few days the car he found couldn't be gotten so I said I'd wait for a 14 if they could come close to that price. As Hyundai hadn't released pricing info yet he said we'd have to wait. When he was able to get the info he offered me the EXACT car I wanted for the same price plus $1,000 which was the year end discount from Hyundai for clearing out last years models. I agreed to this as it was still a GREAT price, MUCH less that the other dealer offered last summer for a new trim package that included even more options! It's now the beginning of March and I have the EXACT car I wanted for a GREAT price, dealing with ALL the friendly staff at rick case was a PLEASURE. Their 20 year 200,000 mile warranty was icing on the cake! The service dept. did a GREAT job preparing the car EXACTLY as I wanted it too. More

Jovahn and the rick case team were amazing!!! They worked with me and honored the Hyundai college grad program which allowed me to lease my first car as i start my career after college. Customer service was with me and honored the Hyundai college grad program which allowed me to lease my first car as i start my career after college. Customer service was amazing!! I would definitely recommend everyone to go to rick case they are FANTASTIC!!! Not only are they friendly but they realistically work with your situation and your budget. I am really glad my family recommended Rick Case Hyundai i will be doing the same to all my friends! More