Spitzer Hyundai Cleveland

No Better Experience My second experience at Rick Case Hyundai was as good as the first. The employees do not play those typical car dealer games. You get a fair price t My second experience at Rick Case Hyundai was as good as the first. The employees do not play those typical car dealer games. You get a fair price the first time. I would not hesitate to recommend this dealership to my friends and family. More

Very Impressive Salesman Thank you Mr. Shelley Gray. While waiting for recall work to complete on my 2013 Sonata, our conversation resulted in a new 2015 Sonata purchase! Thank you Mr. Shelley Gray. While waiting for recall work to complete on my 2013 Sonata, our conversation resulted in a new 2015 Sonata purchase! More

Smooth and pleasant experience to purchaese a new car We were in the market for a new car, and contacted many dealerships. We called and made an appointment with Zac, and he showed us the car in a very f We were in the market for a new car, and contacted many dealerships. We called and made an appointment with Zac, and he showed us the car in a very friendly and professional way. He did not bombard us with calls and requests to come in over and over, like some dealers. When we decided to buy, we were in and out within 2 hrs (including all paperwork and a patient tour of the car) More

Went in for service...left with a car I brought my 2011 Elantra in for service due to an oil leak, while there I was informed that I was no longer under warranty. I was not happy about tha I brought my 2011 Elantra in for service due to an oil leak, while there I was informed that I was no longer under warranty. I was not happy about that and started talking to my dad, who was with me at the time, about a new car. Linell happened to walk by and I asked him a question about trade-ins...a couple hours later, I'd purchased a 2015 Sonata...much to my surprise, lol! That staff was great to work with! I definitely recommend the dealership and Linell to anyone looking for a car. More

Best Car Buying Experience I've Had Thus Far Long story short, I came in for routine manual maintenance on my previous vehicle and was approached in a most courteous way about possibly upgrading Long story short, I came in for routine manual maintenance on my previous vehicle and was approached in a most courteous way about possibly upgrading to a newer and larger vehicle. My sales person Linell Renda asked questions and listened to my responses. He presented vehicle options that were a perfect balances between what I needed in a new vehicle and what I wanted. Mr. Renda is hands down the best automobile sales person I've ever worked with. The price was such that the monthly payment still fit comfortably within my budget and I came back the next day to trade in two vehicles and take home my new vehicle. This is my second Hyundai and the number and type of features for the prices of these vehicles just cannot be beat by any other manufacturer in my opinion. Hyundai offers A LOT of car for the purchase prices which are very competitive with other makes and models. For once in my life I didn't feel like I was being sold just any old car but instead I was matched with a car that best fit my needs in addition to satisfying my wants. At no point in time did I feel any pressure from any of the people with whom I encountered to make a purchase. I will recommend Rick Case Hyundai without reservation to anyone I know who is looking for a quality vehicle w/o experiencing high pressure sales tactics. My hats off to the dealership....keep up the great work! More

I'm still smiling I cannot believe the great service I received from Jovahn. He was very patient and understood how important it was to me to find the right car for th I cannot believe the great service I received from Jovahn. He was very patient and understood how important it was to me to find the right car for the right price. I had given up on getting the car I wanted which was another Hyundai. My experience with my last one was so good I wanted another one but was sure I would not be able to afford one and be able to still retire when I wanted to. I prayed that I would not have to settle and God answered my prayer. Jovahn spent a lot of time explaining all about my new car. I was grinning from ear to ear. You guys are wonderful. I can't stop smiling. Being so close to retirement I needed an affordable and reliable car. Thanks so much to the team that was involved from the salesman, the guys that cleaned the car and had it shinning so bright, the finance people that got the best interest rate possible and anyone else I missed. I am very pleased and already recommended my brother to try you out when he is ready for a new car. May God Bless this dealership and all the staff that work there. May your business grow and exceed your financial expectations. I recommend bonuses for everyone. :) More

Restored my faith in Hyundai Dealers I have been a very loyal Hyundai client (convincing several friends to purchase a Hyundai themselves) for many years, and after learning that the 2015 I have been a very loyal Hyundai client (convincing several friends to purchase a Hyundai themselves) for many years, and after learning that the 2015 Genesis now came in AWD, was very excited to purchase that model. However, after very rude, unethical, and arrogant treatment at another Hyundai dealership, I was ready to look at other luxury vehicles...until I walked into Rick Case Hyundai and met Matt Carpenter! With their VERY courteous, friendly, ethical, and efficient service, Matt and the dealership restored my faith in Hyundai...and, readily concluded a very satisfactory deal on my new Genesis. I will confidently be referring friends and family to Matt and Rick Case Hyundai! More

The best service helpful go there and see for your self This will be my 4th auto with this dealership, everytime i go there they make you feel welcome everyone there works as a team to get things done. Let This will be my 4th auto with this dealership, everytime i go there they make you feel welcome everyone there works as a team to get things done. Let me start off with Shelly Grey, he called me with a deal. I am very happy, I came in he was with another customer I told him I would wait for him since he called me. I sat in Thier Lounge area, about 5 to 10 minutes latter he introduced Matt Carpenter to me. He did not want me to wait, Matt was wonderful I knew the price i could afford he brought me to the car lot. I got a new 5 door accent with my trade that I had all most 3 years had to put some money down. I have a new car with the same payment. Adam DeJean wrote up the the sales with tons of paperwork. He explained to me what I was about to sign, That made the whole process easy to understand. Sharon Lewis is in the service dept. She is so helpful has been there for all my auto purchases. When she writes up your paper work she makes sure you are comfortable in the lounge area. Then explains to you in detail what works needs to be done., More

First-Time Buyer With my hectic schedule I was in need of a car that would be both economical and reliable. Working fulltime and going to college requires me to have r With my hectic schedule I was in need of a car that would be both economical and reliable. Working fulltime and going to college requires me to have reliable transportation. After, discussing my budget and what I want in a car Matt introduced me to the Hyundai Accent and found a 2014 model within my budget. More

Best Car Salesman Ever!!! I came to Hyundai to trade in my ford and upon arrival I was greeted by Matt. I have never bought a Hyundai before and was not very familiar with the I came to Hyundai to trade in my ford and upon arrival I was greeted by Matt. I have never bought a Hyundai before and was not very familiar with them. I told Matt what I was looking for and he was quick to show me the Elantra Sport. As soon as I test drove it I knew the car was for me. Matt went above and beyond and took time out to describe all the features that came with the car. He made my car buying experience very pleasant and I would recommend him and this dealership to all my friends and family. His professional expertise was beyond reproach. More