Spitzer Hyundai Cleveland
Cleveland, OH
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Professionalism at it's best Oakland Lewis was very professional with much patience. Oakland made you feel comfortable and he was very thorough with a beautiful smile. He had conf Oakland Lewis was very professional with much patience. Oakland made you feel comfortable and he was very thorough with a beautiful smile. He had confidence and he was very concerned about satsfying the customer. More
Debbie's Review I really enjoyed working with Shelly and Rick Case. They are very helpful and friendly and made the buying of a new vehicle easy. I would recommend I really enjoyed working with Shelly and Rick Case. They are very helpful and friendly and made the buying of a new vehicle easy. I would recommend them to everyone! More
My Review Jovahn was excellent. He answered all questions, provided detailed information regarding my new purchase, and contact a couple of days later to see h Jovahn was excellent. He answered all questions, provided detailed information regarding my new purchase, and contact a couple of days later to see how I was enjoying my car and if I had any questions. His professionalism was outstanding and he assured me that if I had any questions down the line I could definitely call him. He was very knowledgeable about the car and its products. He made me feel like if I call him 2 months from now with a question, he would definitely take the time to answer and not be put off. My overall experience was pleasant and I'd definitely would recommend others. As a matter of fact, I actually did recommend. When they decide to come in I'll make sure they tell you I sent them. More
Great Service I had a great experience at Rick Case. I will recommend this dealership to others. Everyone was friendly and professional. Jovahn was was very patie I had a great experience at Rick Case. I will recommend this dealership to others. Everyone was friendly and professional. Jovahn was was very patient,not aggressive. I think if I asked to test drive every car on the lot, he would've test drove with me. Very informative and helpful with getting me set up with the car. Thank you for a positive experience. More
Excellent service. Very satisfyed/I was fed asked would I care for refreshment was always acknowledge never left along. Very nice experience. I owned a Tuson bought it Very satisfyed/I was fed asked would I care for refreshment was always acknowledge never left along. Very nice experience. I owned a Tuson bought it from Honda. The reason I returned was that I like your service. Now I like to service I was givenin both places. Again keep up the good work. More
THANK YOU!!! Thank you really appreciate the service and bwing able to walk out with a smile .. came in there with frowns from paying service charges on a old car Thank you really appreciate the service and bwing able to walk out with a smile .. came in there with frowns from paying service charges on a old car and now rolling with no worries More
New car pyrchase Could not be more pleased with my new car purchase from this dealership! Customer loyalty to my salesperson who made this experience which initially s Could not be more pleased with my new car purchase from this dealership! Customer loyalty to my salesperson who made this experience which initially started off badly but concluded with a smile! More
The best buying experience a person could have Rick Case took such food care of me that my husband bought a new car from Shelley 4 days later. I would highly recommend this dealership and sales per Rick Case took such food care of me that my husband bought a new car from Shelley 4 days later. I would highly recommend this dealership and sales person to anyone looking for a car. More
Excellant salesmanship and follow-through There had been some mix up with my appointment and Kevin Pitorak, stepped up to the plate and proceeded to assist me in my purchase of a 2016 Tuscan. There had been some mix up with my appointment and Kevin Pitorak, stepped up to the plate and proceeded to assist me in my purchase of a 2016 Tuscan. It was seamless, and he made it easy. I would recommend him anytime to a buyer.... More
PHENOMENAL SERVICE!!!! I ACTUALLY WENT THERE TO GET MY 2005 HYUNDAI FIXED...NOT TO PURCHASE ONE...BUT THE SALES CONSULTANT WAS EXTRAORDINARY AND I LEFT THERE WITH A 2015 HYU I ACTUALLY WENT THERE TO GET MY 2005 HYUNDAI FIXED...NOT TO PURCHASE ONE...BUT THE SALES CONSULTANT WAS EXTRAORDINARY AND I LEFT THERE WITH A 2015 HYUNDAI...HE WAS VERY PROFESSIONAL AND EXPLAINED EVERYTHING TO ME...HIS PRODUCT KNOWLEDGE IS EXCELLENT...HE WAS VERY SENSITIVE TO MY NEEDS.... AND HE WENT BEYOND TO MAKE THINGS HAPPEN AND FOR THAT I AM VERY APPRECIATIVE AND THANKFUL...AND WILL ALWAYS GO BACK TO THIS DEALERSHIP...BECAUSE I FELT LIKE IT WAS VERY IMPORTANT TO HIM TO MEET MY NEEDS...AND HIS NAME IS SHELLEY GRAY...THE ONLY THING I WOULD RECOMMEND IS FOR THE ENTIRE STAFF TO BE JUST AS FRIENDLY....WHICH I SAW QUITE A FEW THAT DIDN'T GREET OR SPEAK AND TOTALLY IGNORED YOU AND I THOUGHT THAT WAS HORRIBLE CUSTOMER SERVICE...THEY COULD REALLY TAKE SOME LESSONS FROM SHELLEY GRAY...I'M JUST SAYING!!! AND THE ONLY REASON I DIDN'T GIVE 5 STARS FOR CUSTOMER SERVICE AND FRIENDLINESS IS WHAT I STATED ABOVE...BUT THE ONES I ENCOUNTERED WITH GET THE 5 STARS SHELLY AND FRANK!!!! More