Spitzer Hyundai Cleveland
Cleveland, OH
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Great Experience Everyone at Rick Case Hyundai was extremely friendly and made the car buying process very easy. They even went out of there way to find the right colo Everyone at Rick Case Hyundai was extremely friendly and made the car buying process very easy. They even went out of there way to find the right color car i was looking for and went and picked it up a couple of hours away. Great Job to All !!! More
Quick easy lease Y husband and I have been leasing from Hyundai for 8 years and every lease we receive amazing service. This last lease was done yesterday by Javaun a Y husband and I have been leasing from Hyundai for 8 years and every lease we receive amazing service. This last lease was done yesterday by Javaun and Matt and they took the time to get us just what we wanted and got us through paperwork and out the door more quickly than I could have imagined (per my request). I always look at other companies and other cars but keep going back to this dealership because of the service and how knowledgeable the staff is and easy they make the process. More
New car Blue Link was hard to sign up on computer cruise control hard to get use to auto slow down not friendly, center glove box like full tray like older mo Blue Link was hard to sign up on computer cruise control hard to get use to auto slow down not friendly, center glove box like full tray like older models. More
Close but lacking adequate follow up Please see my last page discussing integrity and lack there of. My sales rep was great during the sales process. Follow up is more of a service issue. Please see my last page discussing integrity and lack there of. My sales rep was great during the sales process. Follow up is more of a service issue. Though the rep was aware of my situation she never called to follow up on resolution. Even to tell me I'm out of luck. Rep during sales process - A Rep during follow up - C Service follow up - F More
good expriwncw my time at the dealership was perfect it is the hyundai website that is very frustrating trying to recieve my complimentary benifits that i cant not l my time at the dealership was perfect it is the hyundai website that is very frustrating trying to recieve my complimentary benifits that i cant not link up to without a credit card ...that is very dissappointing More
I feel like one of the family The sales side is always friendly and courteous, even when I'm just sitting in a couple of showroom vehicles to check out the newest features while my The sales side is always friendly and courteous, even when I'm just sitting in a couple of showroom vehicles to check out the newest features while my Hyundai is in for scheduled maintenance, And as a former Air Force pilot, I know how important regular scheduled maintenance is (because you can't just pull a B-52 over to the side of the road). I appreciate never having to worry about my car between maintenance; and I also appreciate the fact that Shelley Grey listened to me more than he talked. Shelley wasn't trying to sell me a car, but instead he educated me about my possibilities and my best options. Once I had that knowledge, I made my choice and, therefore, couldn't be happier. More
Rick Case led me to my soulmate. It was love at first sight with my new Turbo Veloster. It's the sexiest, fastest, coolest, Chuck Norris-meets-James Bond automobile I've ever seen. It was love at first sight with my new Turbo Veloster. It's the sexiest, fastest, coolest, Chuck Norris-meets-James Bond automobile I've ever seen. It's so fast, my boss fired me & I said cya. It's so sexy, I had to tell my GF I'd sell it to keep her. (shhhh) Thanks to Everyone from the sales team to the parts dept., I now know what it's like to be Superman, but I've got to be Clark Kent, too. Sincerely, The Happiest Man on Any Road More
"The Sonata Tribute" See previous page.Again,6th straight Sonata from Rick Case,its the dealership I buy cars from and its the car I want to buy.From sales to Service my v See previous page.Again,6th straight Sonata from Rick Case,its the dealership I buy cars from and its the car I want to buy.From sales to Service my views of them have only gotten better over the years. More
Very good Loved going there it was my 3rd new vehicle that I purchased there. I like everyone that works for Ricky Case Hyundai. My 2 daughters bought from ther Loved going there it was my 3rd new vehicle that I purchased there. I like everyone that works for Ricky Case Hyundai. My 2 daughters bought from there also. More
Be cautious This dealership offers many perks. It is worth doing business there. However be alert and go over the details when you buy. Insist on getting the deta This dealership offers many perks. It is worth doing business there. However be alert and go over the details when you buy. Insist on getting the details of the price of the car and all of the rebates etc. More