Spitzer Honda Euclid

Stopped into Spitzer Honda by recommendation from a friend who had purchased three cars with them. Sara Mauser came highly recommended and she did not disappoint during this visit. I was a little anxio friend who had purchased three cars with them. Sara Mauser came highly recommended and she did not disappoint during this visit. I was a little anxious when I found out that Sara had been promoted but that anxiety soon subsided when she introduced my son and I to James Harris. Sara remained very involved in our deal while allowing James space and most importantly time to make sure that we found the perfect vehicle for our family. James was patient as he explained each feature and it felt as if he genuinely cared about us, not just the sale. While waiting for finance, James gave us a tour of the dealership and introduced us to Mark Helmick, the service manager. Mark cracked a few jokes and really made me feel comfortable with the idea of sending my son in for service on his own. I will be referring Spitzer Honda to all of my family, friends and coworkers. Thank you for the exceptional service! More

Denise Venson it is always a pleasure to see her happy and welcoming face.love her. Never let her go 🙂 and welcoming face.love her. Never let her go 🙂 More

The staff are always warm and friendly. I feel like I'm part of the Honda's family. I feel like I'm part of the Honda's family. More

Excellent service and very friendly atmosphere. Javien Underwood’s courteous and polite demeanor topped off this experience. Javien Underwood’s courteous and polite demeanor topped off this experience. More

Denise Vinson was great. She handled everything quickly and professionally. We even had a few laughs. She handled everything quickly and professionally. We even had a few laughs. More

Great, quick work, phil explained what will be fixed and for how much before repair. for how much before repair. More

The negotiation was tough, but in the end, I was satisfied with the dealer. I’m looking forward to seeing what kind of service I get from them satisfied with the dealer. I’m looking forward to seeing what kind of service I get from them More

Please avoid this dealership. We bought a Honda two weeks ago and we are originally from Dallas. The Honda CRV was okay and we did a test drive with no problems. However, on the s We bought a Honda two weeks ago and we are originally from Dallas. The Honda CRV was okay and we did a test drive with no problems. However, on the same day we bought it, we noticed a strong cigarette smell. We called Matt, who said we bought it as is and they couldn't do anything about it. I told him we didn't smell it during the test drive, but he insisted we somehow missed it. He recommended we use ozone odors, but after negotiations, they offered to do a detailed cleaning with ozone, which unfortunately did not help. I spent $30k on this car for my son's graduation, who has asthma, and I don't know what to do now. More

I am surprised that there is no office agent for the service dept. I always have to leave a message and wait for a call back. I think the service is usually very good. The waiting room is crowded and service dept. I always have to leave a message and wait for a call back. I think the service is usually very good. The waiting room is crowded and could use improvement. I needed a new key fab and it was delivered in one day. My appointment was for programming the key. Denise Vinson was very helpful explaining things to me about my service and my car. Thank you. More

Friendly staff Denise was awesome and so was the porter easy to schedule appoint also easy to schedule appoint also More