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Spitzer Honda Euclid

Euclid, OH

4.6
152 Reviews

915 East 200th Street

Euclid, OH

44119

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Showing 152 reviews

July 17, 2024

Great, quick work, phil explained what will be fixed and for how much before repair. More

by kikisurkic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Drake Sr, Craig Manning, James Harris, Melissa Donovan, Viktor Rimac, Aziz Assad, Sara Mauser, Jonathan Jackson, Matthew Urbas Sr, Terrell Reddix Jr
Jul 18, 2024 -

Spitzer Honda Euclid responded

Wow, KiKi, we are astonished by your generous review for our awesome team at Spitzer Honda Euclid! Thank you also for giving us the recommendation for others to check us and Phil's workmanship out. We wish you the safest of travels all around in your Mercedes-Benz!

July 16, 2024

The negotiation was tough, but in the end, I was satisfied with the dealer. I’m looking forward to seeing what kind of service I get from them More

by glennsouthworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Manning, Sara Mauser
Jul 17, 2024 -

Spitzer Honda Euclid responded

We love that you got the deal you went in for and your review is greatly appreciated, Glenn! We look forward to providing you our best on your first engine check. Thank you for your recommendation for others to work with us. Though it does look like we could do better in certain areas, we'd like to learn about them. Please reach out to our General Manager Aziz Assad at 216.531.7835 at your allowance so he may improve your experience with us. Safest of travels in your new Honda until then!

July 15, 2024

Please avoid this dealership. We bought a Honda two weeks ago and we are originally from Dallas. The Honda CRV was okay and we did a test drive with no problems. However, on the s More

by Mary Khalil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mathew Franckowiak, Matthew Urbas Sr
Jul 17, 2024 -

Spitzer Honda Euclid responded

Mary, we thank you for this review and the opportunity to assist you on this generous gift for your son's graduation! Our apologies goes out to you and yours regarding the details of the car that is undesirable. First we ensure you that you can rest easy knowing the presence of smoke is affective but smell will not be harmful to asthmatics. The smell in itself will be unpleasant especially to non smokers and we realize it is important to you. We would like you to offer you to speak with our General Manager Aziz Assad at 216.531.7835 to turn this experience around for you and your son. Safest of travels until we speak!

Jul 17, 2024 -

Mary Khalil responded

Please have your GM reach out to me at 214-736-6931 since I tried to meet with him before and he didn’t have time for us

July 12, 2024

I am surprised that there is no office agent for the service dept. I always have to leave a message and wait for a call back. I think the service is usually very good. The waiting room is crowded and More

by karenteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Vinson
Jul 17, 2024 -

Spitzer Honda Euclid responded

We truly appreciate your thorough feedback about your experiences with us, Karen! We are always making improvements to our facility and processes to ensure the best experience for our guests. Your notes will go a long way in helping us. Thank you for trusting Spitzer Honda Eulcid and Denise for your safety and comfort as well as your recommendations for others to work with us. Safest of travels all around!

July 10, 2024

Friendly staff Denise was awesome and so was the porter easy to schedule appoint also More

by moonkino901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise and the porter
Jul 16, 2024 -

Spitzer Honda Euclid responded

We are so pleased to know that working with Denise and our porter was awesome and earned us your amazing 5 star review! Thank you for your recommendation to others and we wish safest of travels until we meet again!

July 06, 2024

Always friendly and are letting you know what type of service the will providing. I had a few things done besides an oil change. The wonderful Bailey Elliot kept me posted. Thank you!! More

by Marhribar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Elliot. Service, Howard Drake Sr, James Harris, Sara Mauser, Matthew Urbas Sr
Jul 08, 2024 -

Spitzer Honda Euclid responded

We are so thrilled that Bailey was thoroughly helpful enduring a successful visit! It is our highest appreciation to have your recommendation and we look forward to the next time we meet again. Enjoy the open road until then!

June 20, 2024

I really liked that they make an appointment and when i showed up i was met at the door by my salesman Mathew Franckowiak, The cars i was looking at on line were already pulled up for my inspection. Need More

by frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Donovan, Mathew Franckowiak
Jun 20, 2024 -

Spitzer Honda Euclid responded

Congratulations on your new Honda, Frank! We are truly happy to know your purchasing experience was exceptional and earned your recommendation to others. It is always our goal to provide the most pleasant and smooth visit with us and your review is greatly appreciated of your time and business. We wish you safety and joy in your new car from Spitzer Honda, Matthew, Matt, and Melissa!

June 17, 2024

I have been purchasing honda's from this salesman over 25 years. He is a excellent salesperson, not pushy, and very fair. His name is Craig Manning. Go check him out he'll try his best to get you going and r More

by Sheria Freeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William , Craig Manning, Sara Mauser
Jun 18, 2024 -

Spitzer Honda Euclid responded

We are incredibly honored to have earned your loyalty with the kind help of Craig, Sheria! Congratulations on another car with us and thank you for trusting us for your vehicle needs. It is our intent to continue to improve our services, thank you for your honest feedback. Safe travels in your new Honda!

June 13, 2024

Denise and her team were excellent. Always a pleasure being with her while there! She deserves to be promoted; she has been at the service desk for many years now. Spirzer, do the right More

by Ktnlips21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Drake Sr, John Daull
Jun 13, 2024 -

Spitzer Honda Euclid responded

We are grateful for you leaving Denise this flawless review! We are thrilled to hear that Denise took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that she was excellent and it was a pleasure being with her. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 07, 2024

Timely and service performed was great. I was in a time crunch and was taken care of promptly. A car wash was a nice addition More

by franzl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Vinson
Jun 07, 2024 -

Spitzer Honda Euclid responded

Franzl, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they took care of you promptly. Please do not hesitate to let us know how we may be of further service to you.