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Spitzer Honda Euclid
Euclid, OH
170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 170 reviews
November 03, 2024
Ashley Jenkins was so very understanding and fast about getting my tire service done really needed that kind of service after what happen in the first-place great job keep up the good work getting my tire service done really needed that kind of service after what happen in the first-place great job keep up the good work More
by bjmack
Employees Worked With
John Daull
October 30, 2024
Had recent service visit with Spitzer Honda for a problem with my Civic. They were able to accommodate me immediately without having to schedule days later. My issue turned out to be a bad AC compressor an with my Civic. They were able to accommodate me immediately without having to schedule days later. My issue turned out to be a bad AC compressor and it needed to be replaced. Not a simple job. They could obtain the new parts and installed on the same day. Only issue I have with the dealer and service department and this is a ongoing one. For some reason they keep forgetting to reset the vehicle maintenance screen. Forcing me to return to get that reset. For some reason they can never remember to set the tire or oil change / screens on the vehicle. I guess no one seems to check before the vehicle keys are given back. They need to set a better service policy on this issue. The service Tech I worked with was Mr. Bailey Elliott he was excellent in his professional duties. Hope to work with him again in the future. More
by derocherjoe
Employees Worked With
Bailey Elliott
October 28, 2024
I have been a customer at Spitzer Honda/Rick Case for over 30 years both sales and service the service advisor I always asked for Is Denise Vinson she is an asset to the dealer service department very kn over 30 years both sales and service the service advisor I always asked for Is Denise Vinson she is an asset to the dealer service department very knowledgeable, friendly and addresses all questions and concerns I may have about the service being done < More
by Hondafan
Employees Worked With
did not work with any of them
October 26, 2024
Denise Vinson provided exceptional customer service. She was very professional, thorough, and persistent with helping me take of everything I needed to. She was very knowledgeable, understanding, and pa She was very professional, thorough, and persistent with helping me take of everything I needed to. She was very knowledgeable, understanding, and patient when it came to all my questions! Thank you! More
by dre
Employees Worked With
James Harris
October 24, 2024
Denise Vinson was very helpful! She made me feel comfortable and helped me with all my inquiries as well as making sure I received great service for my car She made me feel comfortable and helped me with all my inquiries as well as making sure I received great service for my car More
by kincejakayla94
Employees Worked With
Denise Vinson
October 16, 2024
Denise Vinson is number one in good customer service. She explained to me everything regarding the service needs for my automobile and I greatly appreciated all that she had done. She explained to me everything regarding the service needs for my automobile and I greatly appreciated all that she had done. More
by Tonyaw960
Employees Worked With
Denise Vinson
October 01, 2024
I arrived early for my appointment, but was greeted cheerfully and professionally. I was having scheduled maintenance done on my 2020 Honda CRV. Scheduled for a oil change and tire rotation, I was mad cheerfully and professionally. I was having scheduled maintenance done on my 2020 Honda CRV. Scheduled for a oil change and tire rotation, I was made aware that I was overdue for a transmission oil change and coolant system also. I decided to get it all out of the way. Denise Vinson handled it all. She advised me that all the inspections, the oil, granny, and coolant changes would take slightly more than 2 hrs (including the car wash). Right on time Denise sought me out in the waiting area, showed me the report, gave me a link to a video of the undercarriage of my car being inspected. I was advised that my tires were worn and I should replace before winter. All in all, I was provided a great deal of service in a small amount of time. Denise Vinson and the rest of the crew were very courteous and professional. I get all my work done there. Gary Ciomek More
by sd030397
Employees Worked With
Denise Vinson
September 23, 2024
Service performed on my car was done satisfactory & I didn't wait long Service Advisor Ashley Jenkins was courteous & very professional !! didn't wait long Service Advisor Ashley Jenkins was courteous & very professional !! More
by renemerriweather
Employees Worked With
Ashley Jenkins
September 11, 2024
Very helpful and great energy in the building. Really trying to help people and make dreams become reality. Shoutout Hazim and the crew Really trying to help people and make dreams become reality. Shoutout Hazim and the crew More
by Jake T
Employees Worked With
Hazim Ideis, Aziz Assad, Sara Mauser
