Spitzer Honda Euclid

The environment at Rick Case Honda is amazing. All of the employees truly appreciate what they do and as well as helping others. James Harris is a terrific sales person. When dealing with me I could tell tha employees truly appreciate what they do and as well as helping others. James Harris is a terrific sales person. When dealing with me I could tell that it was more than just selling a car, this young man cared about what was right for me. Pamela Price the sales manager that I dealt with walked me through every piece of paper that I had to sign and let me know exactly what I was signing. She answered every question that I had in a very caring way. These employees made me feel like family. I now am pleased to own a 2011 Honda Accord for a very good price. I know that if I ever need anything or have any questions James and Pamela will be right there to assist me. This is not my first experience dealing with these two employees and I have to say that it will not be my last. More

Howard Drake: Is one of the most Wonderfull sales Howard Drake: Is one of the most Wonderfull sales person I have met,very profesional and understanding with my whole family , he takes his time wit Howard Drake: Is one of the most Wonderfull sales person I have met,very profesional and understanding with my whole family , he takes his time with each one of us, explains the Benefits of the Honda Cars, I cannot say enought about Mr. Drake how patient he is , no matter when, my husband & I come, even if his shift is over he stays with us until we buy the car, and the paper work is done. He is a True Excellent Person . This is our 14 Honda. so we are very satisfied with his service. More

This in my third lease with Honda and my second least with Rick Case of Cleveland. Three years ago I went to release with Honda of Mentor (after getting my 1st lease with them) they gave my the biggest h with Rick Case of Cleveland. Three years ago I went to release with Honda of Mentor (after getting my 1st lease with them) they gave my the biggest headache, and stressful time. The Gm was just down right aweful. My dad and I just walked out and went right to Rick Case and within 2hrs walked out with a new car, and no problems. It was a great experience. Today was another great experience with Rick Case. (maybe even better then the 1st time.) I walked in looking for Anthony , because my friend recommended me to him. He was so inviting and so willing to help. I told him exactly what I was looking for and wanted. I told him I didnt want any run around or problems. Within 30minutes he came back with a number and without blinking we accepted. He was so amazing and real, thats why I accepted the deal right away. We finished up with Ray Dennis who was great as well. He was dealing with someone else and us. He was making two costomers happy at once, thats a great car saleman. How refreshing it is and how lucky to have such a wonderful staff and wonderful people all in one place. This is one great team. I hope to always have this experience with Rick Case. Thank you again Rick Case for everything!! Kristin Norris More

We would not change a thing about our experience at Rick Case Honda!! We wanted to purchase a Honda Odessy. We were referred to Rick Case Honda by friends. From the minute we contacted the Dealership, we fe Case Honda!! We wanted to purchase a Honda Odessy. We were referred to Rick Case Honda by friends. From the minute we contacted the Dealership, we felt like they were there to make this the easiest car buying experience ever!. Anthony Reis immediately answered all of our questions and got every bit of detailed pricing back to us quickly and painlessly. We felt that the trade in value of our cars was more than fair! Howard Drake our salesman was informative, professional and well educated regarding all of our Honda questions. Howard was not the usual-pushy, forward, pressuring salesman, but caring, friendly and enjoyable! We were so pleased with the experience, my husband decided to purchase two Cars instead of replacing his Mercedes with a new model, so he purchased a Honda Cross tour too! Well worth our trip to a farther Honda Dealership! They all made us feel like they have known us forever and I have a feeling that it is just the beginning of a long term relationship with Rick Case Honda. Great Job-we will be referring many of our friends and family! More

This was my first time ever purchasing a Honda and with the experience I had at this dealership I would definetly purchase another!! My salesman, Ira Carpenter really knew his stuff. I can tell that this s the experience I had at this dealership I would definetly purchase another!! My salesman, Ira Carpenter really knew his stuff. I can tell that this saleman has throughly studied his craft. I have recommended him to several friends and family and all of them were just as pleased as I was with the service they recieved. I love my new ride and when I am ready for my next car I know exactly where I am and what salesman I will request. Thanks so much for everything More

As I ventured into the dealership to make my 6th new car purchase, I knew what to expect and how the process worked. To my surprise, this has been the EASIEST car buying experience that I have had. I work purchase, I knew what to expect and how the process worked. To my surprise, this has been the EASIEST car buying experience that I have had. I worked with Raymond Dennis who knew my time was valuable and didn't waste a minute of it. He collected the information needed and we were on our way to a sale! Due to time constraints, I wasn't able to sit at the desk all day as we made our deal. I soon began working with one of the sales managers, Anthony Reis, who stepped up and made the experience better than I could have ever imagined. He made me feel at ease, he made me feel comfortable, and he made me feel confident about the purchase I was about to make. My total time in the dealership to "make it happen" (in the words of Anthony Reis) was approximately 2.5 hours. As a matter of fact, the purchase of my civic went SO well, that I actually ended up leasing another vehicle the very next day. Anthony is a man of "making things happen" and I truly appreaciate that from a consumer perspective. Words cannot even express the overall satisfication that I received from Rick Case Honda. I have had previous experience with another dealership, Honda of Mentor, to which they failed in all areas. Their customer service is poor and I would NEVER recommend anyone buy a car from Honda of Mentor. My loyalty lies with Rick Case as they have turned all the dislikes of car buying into a great experience. As you can see because I walked away with TWO brand new cars! I might also mention, that financing was a breeze and Pam Price was friendly and amazing to work with. She was very personable and explained in detail all that I was signing and made sure I knew everything that was happening. This amazing car buying experience should be had by everyone purchasing/leasing a vehicle. I HIGHLY recommend that if you would like a great car buying experience you head to Rick Case Honda! They will treat you with respect and make the car buying experience something you never expected, EASY and HASSLE free (as well as FUN!) More

It starts with a desire to own a Honda CRV and trade-in a 2001 Honda Odessy Van (also purchased from Rick Case)! Next step, having a salesman, RAY DENNIS,Jr. cross your path. Ray spent time with me on se 2001 Honda Odessy Van (also purchased from Rick Case)! Next step, having a salesman, RAY DENNIS,Jr. cross your path. Ray spent time with me on several occasions answering my numerous questions and concerns. I purchased that Honda CRV. Names were written down who I had contact with there: Anthony, Dave - GM, David, Joe Z. and the #1 salesman: Ray Dennis. They knew I wrote down their name!! At Rick Case Honda, I was a 'guest' not a customer. Thank you all who made my purchasing experience an enjoyable one. More

Joe and Craig were everything you could ask for in a sales person. Deals were worked out and presented in a very non pushy way. I never once felt like you do when your at a lesser car dealership, workin sales person. Deals were worked out and presented in a very non pushy way. I never once felt like you do when your at a lesser car dealership, working with the used car salesmen that give this industry such a bad reputation. They took care of my Daughter purchasing her first new car and also put my wife and I into new cars within 3 days. We had just purchased new cars from them in 2009. My wife is now on her 5Th car from them and I am now on my 2nd Pilot. These guys do not mess around. I am sure they made money on us as any good business men will do, but they hooked us up in the process so it was a win win situation all the way around. I already am singing their praises to everyone I know and I will continue to recommend them to anyone I meet in the market for a new car. In closing, I would like to say that I used to be a devout Ford guy, having owned and driven 3 Explorers from them since 1996. After a run in with John Lance Ford that they wouldn't own up to and correct, I vowed to never buy another Ford again. I am on Pilot # 2 now and I can honestly tell you that the Honda Pilot beats up the Ford Explorer on every level and steals its lunch money to boot every day of the week. No comparison. Will we buy again from Rick Case Honda? YES we will! More

I love this dealership! This is the fifth Honda that I have purchased there. I will be a lifetime customer and highly recommend this dealership to anyone looking to buy a Honda. The service is excellent have purchased there. I will be a lifetime customer and highly recommend this dealership to anyone looking to buy a Honda. The service is excellent and you NEVER feel like you are being pushed. When you pull into the lot and start looking around you are NOT swarmed like most dealerships. Everyone one is extremely friendly and you almost feel like old friends than new acquaintances. I walked out of there knowing that I got a good deal and it was a quick process. I can't say enough about how awesome Craig Manning or Zoe Z. were. They are friendly and will take care of you! More

What a nice surprise to find a dealer that actually does what they advertise they're going to do. I recently walked into Rick Case Honda in Euclid, Ohio to inquire about leasing a new Civic. They had adveti what they advertise they're going to do. I recently walked into Rick Case Honda in Euclid, Ohio to inquire about leasing a new Civic. They had advetised a Civic lease at $139 a month with $995 down, plus tax title and registration, and that is exactly what i recieved. There was no scheming to try to take advantage of me, like I have experienced with other dealerships. The salesman, manager, and finance manager were all very friendly, genuine, and honest. That is a rarity these days. I'd recomend this dealership to anyone looking for a vehicle. Sincerely, Joseph Pusateri More