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Spitzer Honda Euclid

Euclid, OH

4.6
152 Reviews

915 East 200th Street

Euclid, OH

44119

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Showing 152 reviews

August 05, 2005

This dealer cannot be trusted at all. I got the deal on Internet... When I walked in to the shop..Salesperson was all nice and told me several times that I am getting the best deal...Also, he said that he More

by roadtrip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pam and Joe (Finance Managers)
Aug 17, 2011 -

Spitzer Honda Euclid responded

Dear Roadtrip, I am sorry to hear about your poor experience with our dealership. I am the new General Manager here at Rick Case Honda, and I want to assure you Customer satisfaction is NOW priority number #1 at our dealership! We have made many changes to our personnel and our processes, to make sure we put the needs of our Customer first! If there is anything I can do to assist you for your future automotive needs, please don't hesistate to contact me. Best Wishes Glynn Warwick General Manager Rick Case Honda 216-416-6801

August 02, 2005

I bought my Mazda (used) from this dealership. Though the car was great, and lasted 11 years, I would still never return to this dealer. The sales department tried to slip in an extended warranty THREE TIMES More

by bunwhisperer
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 17, 2011 -

Spitzer Honda Euclid responded

Dear bunwhisperer, I am sorry to hear about your poor experience with our dealership. I am the new General Manager here at Rick Case Honda, and I want to assure you Customer satisfaction is NOW priority number #1 at our dealership! We have made many changes to processes and with personnel, to make the buying experience better, and focused more on the customer's needs! If there is anything I can do to assist you in the future, please don't hesistate to contact me. Best Wishes Glynn Warwick General Manager Rick Case Honda

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