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Spitzer Honda Euclid

Euclid, OH

4.7
179 Reviews

915 East 200th Street

Euclid, OH

44119

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Showing 179 reviews

August 16, 2011

We came in on a whim...just to see if trading in our gas guzzling Mercury for something a little more sensible was in the stars for us, and Rick Case Honda made it happen. We are proud owners of a 2007 Hond More

by gabriellewright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Omar Jeffries and Ms. Pam Price
Aug 17, 2011 -

Spitzer Honda Euclid responded

Hi Gabrielle & Donte! It was a pleasure to meet you both when you purchased your Honda Civic. And thank you for the GREAT comments about our team, especially Omar and Pam. Omar is a long-time, seasoned sales professional who really looks out for the needs of his customers, while Pam has been assisting people in obtaining financing for their dream vehicles, for years! They are both great assets to the Rick Case organization! If we can assist you with you with any of your future automitve needs, whether it be sales, service, or parts accessories for your Honda Civic (and there's a lot for her!), don't hesistate to call or come by! And remember, as Rick and Rita Case always say, " you're not just our Customers, but our Friends as well!" Best Wishes! Glynn Warwick General Manager Rick Case Honda

August 11, 2011

I visited or spoke with three dealerships prior to having a family member recommend contacting the team at Rick Case Honda. I had credit issues to deal with, and the other dealers did not appear to want to More

by Steven B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ries, James Harris, Pamela, James Harris
Aug 15, 2011 -

Spitzer Honda Euclid responded

Steven, Thank you for the great remarks concerning our staff, and the job they did to get you financing for the Fit! As you experienced, Mark Harris, Anthony Ries, and Pam Price are true professionals in the Automotive field, and go the extra mile to assist people in getting the vehicles they need and deserve, at an affordable price! Its REALLY exciting to hear they were able to SAVE you over $100 per month! If you have any friends or family looking for a vehicle, please send them to Mark or Anthony, as you know they will be in good hands! And remember, as Rick & Rita Case always say you're "not just our Customers, also our Friends!" Best wishes! Glynn Warwick General Manager Rick Case Honda

August 01, 2011

I purchased two used cars and a 2011 Honda Pilot within the past few months from Rick Case Honda. The used cars were for my teenagers and the new car for my personal use. As a woman, purchasing cars has be More

by PITCHMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glynn Warwick, Ron Droese, Pam Price
Aug 01, 2011 -

Spitzer Honda Euclid responded

Thank you for the kind words about Ron, Pam and myself! I pride myself on maintaining the highest customer satisfaction, as I am sure Ron and Pam do as well. Me and my team look forward to providing you and your family, great service after the sale! And Remember, as Rick and Rita Case always say, "not just our Customers, but our Friends as well!" Best wishes! Glynn Warwick General Manager Rick Case Honda

July 29, 2011

I worked with Holli Golder to test drive and purchase my Honda Fit Sport. Holli is knowledgable, friendly and easy to work with. She stayed late to make sure I knew how to use all the features on my car and More

by nmezic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holli Golder
Jul 29, 2011 -

Spitzer Honda Euclid responded

Thank you for your kind words concerning Holli Golder and the Rick Case staff. Holli is new to the Rick Case team, however, is already Honda certified on every model and is showing a tremendous desire to grow as a professional in the automotive industry. As you experienced, customer satisfaction is very important to Holli and the entire Rick Case team! If there is anything we can do to assist you in your future automotive needs, please don't hesitate to contact us. Remember, as Rick and Rita Case say "Not just our customers, also our Friends!" Best Wishes! Glynn Warwick General Manager Rick Case Honda

July 21, 2011

Ray Dennis was the reason I purchased my Mitsubishi Outlander 2007. I appreciated the manner in which he conducted himself as a sales representative and was knowledgeable of the autos. More

by Bricamno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Dennis, Pam (handled paperwork, and one other gentleman who worked the numbers (name I cannot remember)
Jul 29, 2011 -

Spitzer Honda Euclid responded

We at Rick Case Honda, really do appreciate the nice comments concerning our staff. The people you recognized, Ray Dennis and Pam price have worked for the Rick Case organization for years, and realize the importance of going above and beyond in exceeding customers expectations. At Rick Case Honda, we want to make the buying process fast and easy, and it appears Ray and Pam made that happen for you! If there is anything we can do to assist you in your future automotive needs, please don't hesitate to contact us. Remember, as Rick and Rita Case say "Not just our customers, also our Friends!" Best Wishes! Glynn Warwick General Manager Rick Case Honda

July 19, 2011

Justin, Pam and Anthony were so friendly and professional. They were full of information and very happy to answer all my questions. They really made me feel comfortable and did not try to rush m More

by Hondaciv12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Yelling, Pam, Anthony
Jul 29, 2011 -

Spitzer Honda Euclid responded

Thank you for the great comments concerning Anthony, Pam, and especially Justin Yelling! Justin is new with the Rick Case organization, but, as you were able to see, he is already a true professional in the automotive business, and goes extra mile to make sure your purchase was a smooth one! Anthony and Pam have worked for the company for a few years, and always go the extra step to make sure the customer experience is a great one! If there is anything we can do to assist you in your future automotive needs, please don't hesitate to contact us. Remember, as Rick and Rita Case say "Not just our customers, also our Friends!" Best Wishes! Glynn Warwick General Manager Rick Case Honda

July 18, 2011

Visited your showroom on a recomendation from a current customer to meet Ran Dennis. My intentions was to look over and talk about a new car. Left within two hours with a new car. I am not known to make More

by Robert Burks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Dennis, Pam Price
Jul 29, 2011 -

Spitzer Honda Euclid responded

Robert, I want to thank you for the great comments concerning Ray Dennis! If you read a few of the other reviews on our site, you'll see this is a common theme with Ray - great service, not pushy, finding the right car for the customer, and making it affordable! He is a true sales professional and an asset to the Rick Case organization! If there is anything we can do to assist you in your future automotive needs, please don't hesitate to contact us. Remember, as Rick and Rita Case say "Not just our customers, also our Friends!" Best Wishes! Glynn Warwick General Manager Rick Case Honda

July 13, 2011

We have purchased 3 new cars from Rick Case over the past 5 years, all through Ira. We have always left the dealership feeling like we got the best deal possible. For our most recent purchase, we looked at More

by wartoads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Carpenter-Jackson
Jul 13, 2011 -

Spitzer Honda Euclid responded

Thank you for your wonderful comments about Ira! As you can see, Ira is a true sales professional and always wants to do what's best for his customers! He is a great asset to the Rick Case organization and we look forward to him handling your automotive needs for years to come! If there is anything our staff can do to assist you in your automotive needs, don't hesistate to contact us. And as Rick and Rita Case always say,"OUR CUSTOMERS, OUR FRIENDS!" Best wishes Glynn Warwick General Manager Rick Case Honda

July 11, 2011

Holli Golder was the sales person who worked with me. She was knowledgable, answered my questions, behaved in a professional manner, and at the same time was friendly and low-key. No pressure. She foll More

by Jenny Klopf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holli Golder, David Dunsten, Pam Price
Jul 12, 2011 -

Spitzer Honda Euclid responded

Thank you for your kind remarks concerning Hollie and David, as both of them work very hard to make sure their customers have a positive buying experience. Ms. Golder just joined the Rick Case organization, but has shown tremendous dedication to her customers and is a real asset to our team, as your comments demonstrate. If there is anything else we can do for you in the future, to assist you in your automotive needs, please give Hollie or David a call. Remember, as Rick and Rita Case always say, " OUR CUSTOMER, OUR FRIEND!" Best wishes! Glynn Warwick General Manager Rick Case Honda

July 05, 2011

I dealt with Howard Drake on the internet for pricing. Between the emails, he was very descriptive on price, quality and overall he was quick on responses. I walked in knowing I was purchasing my vehicle More

by michellegotham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Drake, Howard Drake Sr
Jul 05, 2011 -

Spitzer Honda Euclid responded

Michelle, as you found out, Howard is a true sales professional and an asset to the Rick Case organization. He understands the responsibility of determining the customers automotive wants and needs, then finds the vehicle which fits those needs. At Rick Case Honda, we depend on Howard to answer all email requests in a timely and informative manner, so you can make the best purchasing decision. We look forward to servicing all your automotive needs now and in the future. And remember, at Rick Case Honda, our motto is "OUR CUSTOMERS, OUR FRIENDS!" Best Wishes Glynn Warwick General Manager Rick Case Honda