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Spitzer Honda Euclid

Euclid, OH

4.6
152 Reviews

915 East 200th Street

Euclid, OH

44119

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Showing 152 reviews

April 16, 2011

As I ventured into the dealership to make my 6th new car purchase, I knew what to expect and how the process worked. To my surprise, this has been the EASIEST car buying experience that I have had. I work More

by lseverino3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Reis
Aug 17, 2011 -

Spitzer Honda Euclid responded

Rick Case Honda wrote on 8/17/2011 11:43:12 AM: Thank you for your kind words about Anthony Reis,Pam Price and Ray Dennis. All are true sales professionals and it definitely show in your purchases! We always want to make the buying process as enjoyable as possible, while maintaining excellent customer satisfaction with the purchase. Thank you again for your business and as Rick and Rita Case always say, "You're not just our customers, you're our friends!" Enjoy your car and come back to see us soon! Glynn Warwick General Manager Rick Case Honda

April 02, 2011

It starts with a desire to own a Honda CRV and trade-in a 2001 Honda Odessy Van (also purchased from Rick Case)! Next step, having a salesman, RAY DENNIS,Jr. cross your path. Ray spent time with me on se More

by myjeep63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Dennis, Jr. and Joe Zingale
Aug 31, 2011 -

Spitzer Honda Euclid responded

Rick Case Honda wrote on 4/12/2011 7:36:11 PM: At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

March 19, 2011

Joe and Craig were everything you could ask for in a sales person. Deals were worked out and presented in a very non pushy way. I never once felt like you do when your at a lesser car dealership, workin More

by RogerJewell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Z. Craig M.
Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! We can't wait to sell your 6th car! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

March 04, 2011

I love this dealership! This is the fifth Honda that I have purchased there. I will be a lifetime customer and highly recommend this dealership to anyone looking to buy a Honda. The service is excellent More

by Tjewell76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Manning and Joe Z, Craig Manning
Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! We can't wait to sell your 6th car! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

February 28, 2011

What a nice surprise to find a dealer that actually does what they advertise they're going to do. I recently walked into Rick Case Honda in Euclid, Ohio to inquire about leasing a new Civic. They had adveti More

by joepuse
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff and Anthony.
Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

February 27, 2011

My experience at Rick case Honda was enjoyable and peaceful. Paul was very helpful explaining patiently any questions I had, I never felt pressured in my experience in purchasing my new vehicle. I wa More

by cbenedict884
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Friedman
Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

February 26, 2011

We just bought our second car, 2011 Honda Fit, this was We just bought our second car, 2011 Honda Fit, this was the easiest and smoothest transaction we've had to date buying a car. Ron and Pam made this v More

by rraann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Droese, Pamela, Larry Leopold
Aug 31, 2011 -

Spitzer Honda Euclid responded

At Rick Case Honda, my entire staff is commited to making the buying experience as enjoyable as possible, and our customers completely satisfied! Thank you again for the opportunity to assist you in the purchase of your new vehicle and thanks as well for the kind words for my staff of true sale professionals! Remember Rick and Rita Case's motto "Our Customers, Our Friends!" Best Wishes, Glynn Warwick General Manager Rick Case Honda --------------------------------------------------------------------------------

September 21, 2010

My experience was strictly alright. I got a decent price on the car but when I drove to the dealership to get my car, they sold me a car with 181 miles on it. They still sold it to me as a brand new car ins More

by vbdave78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig Manning, Pamela Price
March 28, 2009

I was sold tires with the knowledge that my struts were slightly worn and would need replacement soon. Soon there after I noticed a high speed vibration in my front end. I went to the service shop where th More

by snookeral
Recommend Dealer
Yes
Employees Worked With
Mark(service manager)+Jason(service adv isor)
Aug 17, 2011 -

Spitzer Honda Euclid responded

dear snookeral, I am sorry to hear about your poor service experience with our dealership. I am the new General Manager here at Rick Case Honda, and I want to assure you Customer satisfaction is NOW priority number #1 at our dealership!I would like your particular issue, and possibly get you some service credit! If there is anything I can do to assist you, please don't hesistate to contact me! Best Wishes Glynn Warwick General Manager Rick Case Honda 216-416-6801

June 12, 2007

AWFUL AWFUL AWFUL; tried to screw us out of money; super cocky. WATCH! they will sell you a car the first day nicely but after that treat you like total dogs. More

by rikbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 17, 2011 -

Spitzer Honda Euclid responded

Dear rikbliss, I am sorry to hear about your poor experience with our dealership. I am the new General Manager here at Rick Case Honda, and I want to assure you Customer satisfaction is NOW priority number #1 at our dealership! If there is anything I can do to assist you in the future, please don't hesistate to contact me. Best Wishes Glynn Warwick General Manager Rick Case Honda

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