Spitzer Honda Euclid

This was the easiest car purchase we ever made. Omar and Pamela were exceptionally effecient and friendly. We had a great time and a few laughs while buying our new car. GREAT JOB!!! Pamela were exceptionally effecient and friendly. We had a great time and a few laughs while buying our new car. GREAT JOB!!! More

Justin was very helpful & friendly. He had answers to all of my questions & explained every part of the car buying process step by step. He made sure that I got everything & more that I asked for when tu all of my questions & explained every part of the car buying process step by step. He made sure that I got everything & more that I asked for when turning in my old lease & getting a new one. Buying a new car can be a stressful & long & boring process, Justin made sure it wasn't! THANKS AGAIN JUSTIN! :) More

Last Saturday evening my sister called me all excited because she had matched numbers on a contest for she recieved from Rick Case Honda. According to the form, she should have won 25,000.00 or a car. T because she had matched numbers on a contest for she recieved from Rick Case Honda. According to the form, she should have won 25,000.00 or a car. The salesman dismissed our winning form immediately and tried to talk "let's buy a car" with us. His exact words were "you didn't win but that's not what we're here for". What a stupid thing to say; of course that is why we were there! When we were too quiet for him as he was trying to make chit chat, he said we were "tough" and went and got someone a little "smoother". The second guy tried to talk cars, kids, and blah blah blah...I found them both phoney and patronizing....but they did confiscate the winning form; I guess they were smarter than I thought. My sister did want to look at cars for her teen but I suggested we go elsewhere. It's too bad some people think it's ok to bring customers in under false protenses and then to top it off with condescending remarks. I don't know who would buy a car under these circumstances, certainly not me. Too bad, my sister, who is gainfully employed, will be replacing her car soon as well as buying a car for her teen. More

The reason Rick Case Honda in Euclid Ohio, got the rating of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with of five was that we needed a car that had zero down and a good car payment. James and the financial woman Pamela helped and got us a great deal with the bank! If it was not for them my soon- to- be husband and I would not be able to go down to Florida for our wedding and see his mom! Thank you, for all your work! Sincerely, The Cline family! More

Howard and Anthony were amazing! They helped me get my first new car ever. Very friendly and willing to do whatever it took to help. Thank you!! first new car ever. Very friendly and willing to do whatever it took to help. Thank you!! More

I always have an enjoyable time (stress free) when dealing with Rick Case Honda. Everyone is always very accommodating to my needs. My salesperson, Howard Drake is wonderful to work with. dealing with Rick Case Honda. Everyone is always very accommodating to my needs. My salesperson, Howard Drake is wonderful to work with. More

I have been a RICK CASE customer for 35+ years. THIS I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 year I have been a RICK CASE customer for 35+ years. THIS WOULD BE BEFORE R.C.HONDA BEGAN SELLING HONDA CIVICS ! Recent interaction began almost 8 years ago when we WANTED a Honda Civic Hybrid, 2004, and they obtained 1 for us, as there were none on their Euclid lot. In 2005, I wanted a 2005,Civic Hybrid, again none at their lot, but they traded and DROVE 1 in for me from Erie,PA. This time, 2011, the CHALLENGE was to get me either : 2012 Crosstour, Insight or Civic Hybrid. ALL 3 ARE NOT READILY AVAILABLE, perhaps not even WITHIN THE United States. Again, not only did my sales rep JAMES HARRIS,the 2,ANTHONY Sales Managers, Pam the Financial rep, and others,obtain a GREAT 2012,Civic Hybrid (albeit not my first choice in vehicles nor color scheme), but they did so within 1 week and also gave a GREAT deal for my 2005,Civic Hybrid. More

Buying a car from Rick Case Honda of Euclid was a wonderful experience. From the moment I entered the dealership, I felt welcome. Everyone was smiling and helpful. Justin was very knowledgable and he wonderful experience. From the moment I entered the dealership, I felt welcome. Everyone was smiling and helpful. Justin was very knowledgable and helpful in answering questions. Anthony was wonderful in making my dream of buying a new car a reality. I feel I made an educated decision and it was thanks to those whom helped me. More

Holli was polite, courteous not pushy. She answer any questions. She was able to get a price I could afford.She was easy to work with in completing the transaction. questions. She was able to get a price I could afford.She was easy to work with in completing the transaction. More

After having an unpleasant sales experience at a Honda dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sale dealer near our home, we chose to drive into Cleveland and shop near our childhood home. We expressed to the first person we encountered in the sales lot....James Harris..."Was he going to treat us right?" and explained what had happened earlier that day at another dealership...he promised he would. We had been given the name of Anthony Carcioppolo from a Rick Case Hyundai sales manager, Matt Meadows after we drove into his showroom...he assured us that Anthony would "treat us right"...We must admit...we were treated right and purchased the car that we started out that morning to buy. Thanks Rick Case Honda! John & Jo Bender More