
Spitzer Ford Hartville
Hartville, OH
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David Wheeler was exceptional in providing very customer centric service. He was very thorough in explaining service item requirements as well as completing all the customer requests.. centric service. He was very thorough in explaining service item requirements as well as completing all the customer requests.. More
David Miller was an excellent representation of what customer service should be and took the time to actually assist me with my phone connection too! He and his service staff deserve kudos. Great foll customer service should be and took the time to actually assist me with my phone connection too! He and his service staff deserve kudos. Great follow-up on requested item I wished to order. More
Seth Wheeler has been very helpful in getting my vehicle serviced. He has been great at getting the few issues I've had resolved to my satisfaction. serviced. He has been great at getting the few issues I've had resolved to my satisfaction. More
David Miller is the best adviser ever!! Organized.. answered the phone every time I called... he even called me back after hours to make sure I was updated. answered the phone every time I called... he even called me back after hours to make sure I was updated. More
great service and very little waiting i enjoyed my time great service and very little waiting i enjoyed my time there thanks david miller was the person i dealt with and it was a good experince great service and very little waiting i enjoyed my time there thanks david miller was the person i dealt with and it was a good experince More
Kanyon Collins was a big help in finding me the exact truck I wanted.allthe help in the dealership was very professional and curious.i couldn't have asked for more. truck I wanted.allthe help in the dealership was very professional and curious.i couldn't have asked for more. More
David Wheeler and the full staff of spitzer ford of Hartville gave me all the time I needed to make up my mind on getting in a new car, great people and service crew. Hartville gave me all the time I needed to make up my mind on getting in a new car, great people and service crew. More
Caleb Oney at Spitzer in Hartville was respectful and polite explaining what they were doing to my car and why and the cost before so there were no surprises. A very nice young man you are lucky to have polite explaining what they were doing to my car and why and the cost before so there were no surprises. A very nice young man you are lucky to have him on your team I wish everyone I dealt with on a daily basis was like Calob More
Seth is always friendly, kind and great to work with! He keeps you informed of the process and let’s you know what is needed. He is funny, and has a sense of humor in this ugly world!! Spitzer has been grea keeps you informed of the process and let’s you know what is needed. He is funny, and has a sense of humor in this ugly world!! Spitzer has been great to work with for service needs! More
My recently-completed purchase of a Ford Escape was handled quite professionally by Brody Giffin, Sales Associate, and the entire Sales & Support Team. All were very supportive but not overly-aggressi handled quite professionally by Brody Giffin, Sales Associate, and the entire Sales & Support Team. All were very supportive but not overly-aggressive, which made my experience more positive. Once the sale was finalized, the Service Advisor, Dave Miller & Technician Kevin, went out-of-their way to address the ‘upgrades’ requested, and did so in a timely manner. Also, the detail personnel (Chad & Jacob) were exceptional. All of my experiences with Spitzer Ford Hartville over the past twelve years have always been very professional, supportive and timely. Well done, Spitzer Ford Team. Thank you! More