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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
450 Reviews
Call Service Center (844) 856-0262

450 Reviews of Spitzer Ford Dubois, LLC - Service Center

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March 29, 2025

Had an issue with the cooling fan in my 2017 Ford Escape. Isaac was professional and assured me that the work would be done (including a new battery, oil change, and cabin filter replacement) that day. He wa More

by Cjmanion
Recommend Dealer
Yes
Employees Worked With
Isaac Gallagher
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Mar 29, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 29, 2025

Good communication and follow up with repair service. Dis really nice work on the car and pleased with results More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 27, 2025

It was great really efficient. Good customer service. They were xxxxing awesome. I would recommend them to everyone. More

by SEAMONKEYSUICIDE
Recommend Dealer
Yes
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Mar 27, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

March 25, 2025

It was easy and convenient ,service was great! Everything explained in detail. Service was great!! More

by LEXLTHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! We are glad that our team was both helpful and informative. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 25, 2025

They were kind and courteous, work performed was done well...vehicle was repaired on time...very happy with the experience More

by randy.divins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Lobbestael
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Mar 25, 2025 -

Spitzer Ford Dubois, LLC responded

Randy, thank you for sharing your positive experience with us. Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2025

Everyone in service is awesome, and they always treat me well when my Jeep needs anything :) More

by gardenofivy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Gallaher
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Mar 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your wonderful review! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your Jeep's needs in any way possible. Take care!

March 22, 2025

The services manager was very Ignorant and has an attitude. So We took the truck to a different ford And they didn't flush itdealership And they diagnostic and the truck Needs a new motor. There wa More

by TRICIAWRIGHT00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 16, 2025

All good, took care of me in a timely manner and were very polite . Nice job More

by dennisblakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer Ford Dubois, LLC responded

Dennis, Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 15, 2025

They were very professional Evan took care of the maintenance of my car and made me feel good about everything More

by DWFLANDERS0
Recommend Dealer
Yes
Employees Worked With
David Flanders
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Mar 17, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with Evan and our service team. We're glad to hear we delivered such a great experience!

March 15, 2025

They always squeeze me in withing days of calling, and they do a good job! More

by teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer Ford Dubois, LLC responded

Teddy, Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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