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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
379 Reviews

379 Reviews of Spitzer Ford Dubois, LLC - Service Center

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January 11, 2025

I needed to get my truck in for service and Robin Curry assisted me with the appointment. She was also quick to address the questions and concerns I had via email before the appointment date arrived. Wh More

by Ryan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that Robin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

January 10, 2025

Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

by hgillung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

January 10, 2025

Came out of work and had a nail in my tire, drove to the dealership and they took my Bronco right in More

by tmschunk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2025

Waited for 30 minutes past appointment to start work on truck. Prices for service are very high. Ron was treated poorly cause his speech is hard to understand but it’s because he’s recovering from cancer. More

by ronpat23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morgan was rude and other sales people making faces behind his back
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Ron, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 09, 2025

My experience was very good! The service representatives were very professional and caring, which made the issue more pleasant for me! Thx, Sam. More

by Samfleming5862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Sam, Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 09, 2025

They did a good job on my vehicle. Keep me in the loop with my vehicle More

by chuckles1554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

January 06, 2025

First time using Ford dealership since recently bought used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. More

by jeff.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience!

January 04, 2025

Excel at what they do! My truck looks great and the people I dealt with were awesome! More

by Kellbell2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 04, 2025

From start to finish service was great. The only complaint is the driver who picked up and delivered my car. He was very unsociable very unpolite. More

by theilbrun13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 04, 2025

Susan has the best customer service of any dealership I’ve ever dealt with. She cares and makes what is not the most enjoyable experience somewhere you don’t mind coming back to. More

by Mcg1884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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