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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
481 Reviews

481 Reviews of Spitzer Ford Dubois, LLC - Service Center

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June 26, 2025

Have hard car for a week tried calling several times and left messages and still haven’t heard anything from anyone as to what’s happening with my vehicle More

by brandonstoneberg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issac gallaher
Jun 29, 2025 -

Spitzer Ford Dubois, LLC responded

Brandon, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 25, 2025

The service was easy to schedule online and pick up and delivery was super convenient. Great place to have your vehicle serviced. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Gallagher
Jun 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

June 25, 2025

Polite and helpful answer any questions keeping you updated on your vehicle and working on keeping you notified on what's going on More

by gdad9910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision team
Jun 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 25, 2025

Isaac at the service department was fantastic. He listened to what I have to say. He didn’t talk to me like I was a dumb girl. He is a very good asset to your team. And of course, Mr. Ken is one o More

by bec1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac Gallagher 👏🏻👏🏻👏🏻
Jun 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2025

I appreciate this dealr so much ! I’m expedite driver my truck near there locagion i was very lucky to fix my truck there it was very fast ! There a nice girl working in the heavy dut More

by mubarakhamad8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

June 22, 2025

Their service department is good and I come from over an hour away. I wish I had been told that the heavy truck service entrance is not open on Saturday like it used to be but my truck was done in good time More

by sueboo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2025

Heavy duty truck service personnel are friendly and very knowledgeable. I couldn't ask for better service. More

by rockton626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin, Gary, Joe, Jeremy
Jun 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

June 19, 2025

Scheduled oil change. Picked up vehicle 5 warning lights came on as soon as I started vehicle. Goes in with no warning light comes out with 5. More

by sfrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

June 19, 2025

Fantastic service department, fantastic all around. I will always use them for any service and will always buy my vehicles from them. More

by MISMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

June 19, 2025

Had issue with bronco sport i recently purchased and they resolved the issue for me in a very timely manner More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.