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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
361 Reviews
Call Service Center (844) 856-0262

361 Reviews of Spitzer Ford Dubois, LLC - Service Center

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April 03, 2024

The service department is on target with results and very knowledgeable on repairs to your vehicle More

by Kenrowles49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much, Ken, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 02, 2024

Susan Roush was very professional and courteous starting and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am More

by dwedner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience working with Susan and our team here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 26, 2024

5 - A laser focused customer and vehicle service company. Certainly 5 steps above anything I have experienced in my 40 years as a Ford light truck user. More

by ROY.DOTY
Recommend Dealer
Yes
Employees Worked With
Susan and Zachary
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Jul 05, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Roy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 23, 2024

Very polite and respectful and welcoming staffing quality and professional service people in the medium duty truck garage More

by FLONG1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

March 20, 2024

From the time I arrived to have the works done on my ford till I left everything went well More

by mrsbearbear1
Recommend Dealer
Yes
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and look forward to working with you again.

March 17, 2024

Very sloppy, they did not reconnect all the wire and hose keepers, about 7-8 of them! Left tools laying at bottom of the windshield! They just left everything dangling after replacing the turbocharger. More

by bradstewart54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Spitzer Ford Dubois, LLC responded

Brad, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 16, 2024

Great service! Fast and prompt oil change and tire rotation Always very friendly Reasonable price More

by Clinton Cousins
Recommend Dealer
Yes
Employees Worked With
Jeremy, Robin, Gary and Lauren!
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 16, 2024

They helped me get my app downloaded so I could save on my service appointments in the future More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 15, 2024

I haven't dealt with any one there yet,so I really don't know.I know your hourly rate is to high.When you are on a SS IT IS hard to deal with someone More

by barbietubbs
Recommend Dealer
Yes
Employees Worked With
I don't know any new guys.
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Mar 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we hope to see you again here at Spitzer Ford Dubois, LLC. Please don't hesitate to reach out if you need anything else.

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