Spitzer Ford Dubois, LLC - Service Center

Convenient pick up and return is very helpful. I appreciate the friendly staff. Recommend the service department for all vehicle needs. I appreciate the friendly staff. Recommend the service department for all vehicle needs. More

I called the day before and asked if there would be a loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let me know. When my wife got there in the morning there weren't any cars available. All it would have taken was a simple call to let us know and we could have made alternate arrangements. More

The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! prompt with getting my vehicle fixed and back to me! More

I called to schedule an appointment and was treated very well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were sever well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were several other employees that passed by and they were all very kind by saying hello and asking if I needed anything. More

In front of Mitch Canabe you wanted to forget about the tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s not what a business managers job is. Supposed to be bias with customer and employee. Now I can tell everyone I took it took another inspection station passedwith no issues, nine days and 21 miles later. April 2Have your invoice and the other garage report. 11667 miles on your invoice and needs new brakes.Total on invoice $2076.96 for repairs. Tread depth on you invoice 3/32. Other garage report 12 B on brakes. 10/32 on tire tread. Have all the paper work in front of me here. Tried to talk to you yesterday, Jason. Sent you a email today like you said., get this hidden in your emails and out of the public’s eye. Seeing it was a 83 year old women name on your invoice. No further comments for now. Enjoy BBB report. More

The service department is on target with results and very knowledgeable on repairs to your vehicle knowledgeable on repairs to your vehicle More

Susan Roush was very professional and courteous starting and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am even received a short video of the process. Most of all, because I had purchased the vehicle from the former dealership, they continued the practice of not charging me for the inspection! More

5 - A laser focused customer and vehicle service company. Certainly 5 steps above anything I have experienced in my 40 years as a Ford light truck user. Certainly 5 steps above anything I have experienced in my 40 years as a Ford light truck user. More

Very polite and respectful and welcoming staffing quality and professional service people in the medium duty truck garage and professional service people in the medium duty truck garage More

From the time I arrived to have the works done on my ford till I left everything went well till I left everything went well More