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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
455 Reviews
Call Service Center (844) 856-0262

455 Reviews of Spitzer Ford Dubois, LLC - Service Center

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November 01, 2024

Very friendly and accommodating…. Quick and on time ….. very helpful and answered all my questions… More

by Cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2024

Service was good mechanic was very friendly and explain everything he was doing and know what he was doing More

by MKESSLER59
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 31, 2024

We have been pleased with the services thus far. The final cost came in lower than the original estimate. Overall, it was great. More

by KTHORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

October 30, 2024

Completed recall and inspection in a timely manner. Very accommodating, highly recommend for sales and service! More

by Gramdot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Shaffer
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Oct 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2024

Susan at the counter was amazing! She was so helpful! The technician was also very personable! It took a little while to figure out the problem with my car but everyone was nothing bu More

by loriwagner37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Spitzer Ford Dubois, LLC responded

Lori, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 30, 2024

They are Very helpful. Good service. I will continue to use them for their service More

by JILL.SIEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Spitzer Ford Dubois, LLC responded

Jill, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 21, 2024

The service was good. Had to wait a little bit for a loaner to get in to get my car fixed but that worked out okay More

by BISHSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 20, 2024

I think it was very nice that they accommodated us by coming to our home to provide service. More

by PEESYCHO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember but gentleman lives in this area where we live.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

October 20, 2024

They are professional, friendly and knowledgeable. I have confidence in the work they performed on my vehicle. However like everything these days, it is costly. Overall it’s a good service department. More

by jandpmccully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 21, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that Tiffany and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

October 19, 2024

stopped in to see if I could get my vehicle recall performed without an appointment Susan Roush got it in and service done, it was only a 20 min computer upgrade and on my way Thanks! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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