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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
448 Reviews
Call Service Center (844) 856-0262

448 Reviews of Spitzer Ford Dubois, LLC - Service Center

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June 11, 2025

I always save money by going to Spitzer Ford Dubois. They always have my best interest at heart. Thanks for taking care of me again. More

by FRECHTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 10, 2025

The original paint job that the collision center had used in a repair of my Honda Ridgeline did not match the rest of the vehicle. As soon as I reported it, it was rescheduled right away the worked completed More

by GABOJALAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Roth
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Jun 10, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

June 05, 2025

The staff was courteous and they finished my car in a timely manner. The whole place was very clean. More

by dargrasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

June 05, 2025

They towed my truck and gave me a loaner vehicle when I had truck trouble and I appreciate that thank you More

by buzzkill270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

Professionals- Friendly crew. Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! More

by JOJOGANOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

TOOK ME,IN ON THE TIME OF APPOINTMENT AND. WERE VERY FAST WITH THERE SERVICE More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

Sue was great to work with and kept me updated while I waited for service. Very friendly and professional More

by cmongelluzzo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2025

Stopped without an appointment to have a check engine light looked at - quickly found and fixed the issue - very courteous More

by Lori S
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 31, 2025

It took 6 weeks to fix my car way too long to fix a headlight that was burnt ou More

by NANCYCLONTZ52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, Nancy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 31, 2025

Milage on windshield service record was incorrect, temperature reading is incorrect now on dash display, and oil life was not reset after changing oil.Poor grade on these items. More

by ddamman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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