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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
379 Reviews

379 Reviews of Spitzer Ford Dubois, LLC - Service Center

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March 03, 2025

Friendly and courteous they fixed the issues and took time to do it right paying attention to detail More

by carrierowan07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you, Carrie, for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 03, 2025

Greeted upon arrival. Truck in bay on Time. Updated to status of oil change. Waiting area comfortable. More

by BKPILOT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Quick service on repairing the deer damage to my Traverse. I'm pleased with the communications and quality of the work done. More

by HEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Roth
March 02, 2025

Sending a guy to my house for the software issue was above and beyond.My service agent,Ty,was a very qualified young man,and super friendly.I would recommend him and Spitzers to everyone More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty.Didnt get his last name.19 year old,fine young man
Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you, Richard, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ty and our team, and we look forward to working with you again.

March 02, 2025

Absolutely awful experience every single time. No communication and delay after delay! 10/10 Will go out of my way not to reccomend! More

by tatted3star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 01, 2025

Jonathan is an absolute gem! His expertise truly shone through while fixing our vehicle, getting it back in tip-top shape with incredible skill and care. From the moment he start More

by jprasko
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Jonathan here at Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 27, 2025

The Ladies at the Service Desk were great. Got me in and out in no time. Took care of another issue I have been dealing with and got me scheduled for another appointment. They are the kind o More

by mwj.goodman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 26, 2025

Bought the vehicle on a Friday. On the drive home discovered a grinding noise from the wheels. Took the vehicle in for service and they replaced the pads and rotors at no charge. Ve More

by GREATLLAMA37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Connors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 24, 2025

Worked with me in a timely manner with GWC Warranty on trying to get the issues solved with getting my 2019 Ford F150 XLT fixed! Hopefully the services corrects itself moving forward. More

by greggresock1g
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

February 22, 2025

I would Absolutely go to Spitzer Ford if I need another vehicle I've had no issues at all. More

by unicornamy200373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

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