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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
500 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 500 reviews

October 21, 2024

The service was good. Had to wait a little bit for a loaner to get in to get my car fixed but that worked out okay More

by BISHSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 20, 2024

They are professional, friendly and knowledgeable. I have confidence in the work they performed on my vehicle. However like everything these days, it is costly. Overall it’s a good service department. More

by jandpmccully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 21, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that Tiffany and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

October 20, 2024

I think it was very nice that they accommodated us by coming to our home to provide service. More

by PEESYCHO1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember but gentleman lives in this area where we live.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

October 19, 2024

stopped in to see if I could get my vehicle recall performed without an appointment Susan Roush got it in and service done, it was only a 20 min computer upgrade and on my way Thanks! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Chuck! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2024

Schedule a Chevy to be work on made no since too me I live over one hour a way More

by asbell.doug
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Roush
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, Doug, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 19, 2024

We are always impressed with the knowledge of the service people and the overall professionalism of the staff. It really helps to be able to stop without an appointment. More

by peggyeyerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Peggy, and we look forward to working with you again.

October 19, 2024

The people that waited on me were nice and friendly. And keep me updated on my truck. More

by cliff mcfaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, Cliff, and for taking the time to leave us this wonderful feedback!

October 19, 2024

I am a RV Transporter. On the road nowhere near home (NY) or work (IN) with a 45’ 5th wheel when I get a DEF No Flow warning. Call the closest Ford dealer in DuBois and the More

by jnear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

October 17, 2024

You had my car for over a month. . not happy with the service will not go back More

by laudrea.frampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 17, 2024

It was a long wait. I had to ask what was taking so long . Very nice helpful staff. More

by pollie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

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