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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
500 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 500 reviews

February 09, 2024

I feel very comfortable with the staff and service. I was given an appointment in the timeline that was perfect for me. Also the service rep Sue Roush is so kind, considerate and knowledgeable. She is More

by MAP
Recommend Dealer
Yes
Employees Worked With
Sue rough
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Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sue met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

February 06, 2024

Morgan was a great help in assisting me with buying my first car. The process was very quick and easy and a deal was able to made. Overall, very happy with my experience dealing with Spitzer Ford Dubois. More

by crieder77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Spitzer Ford Dubois, LLC responded

It's fantastic to hear that Morgan provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Ford Dubois, LLC!

February 06, 2024

They are quick to assist with helping find or dealing with what you are looking for More

by scooby_doo15825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian, Wade, Lily, and our team, and we look forward to working with you again.

February 06, 2024

Great atmosphere, knowledgeable staff Everyone I dealt with helped in someway I would recommend this facility for repairs More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Dietz
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Feb 06, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

Friendly and helpful. Listened to my concerns and addressed them. Explained what was being done to my truck. Overall very positive service experience. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Spitzer Ford Dubois, LLC responded

Dan, thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 05, 2024

My vehicle has been there since October and I have gotten one call about what even needs done with the vehicle. More

by dtc1133
Recommend Dealer
No
Employees Worked With
Service Department (no one)
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Feb 05, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 04, 2024

Quick. Enjoyed new video option. Friendly and knowledgeable She treated me well during my interaction. The mechanics video was a plus More

by Pconnelly2
Recommend Dealer
Yes
Employees Worked With
Susan
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Feb 05, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad Susan and our team were able to help, and we hope to see you again!

February 03, 2024

worse place i have ever dealt with i never had someone be so rude n disrecpuful n and just make you feel like your a idiot and the manager who doesn't do anything to help someone never taken my car someone More

by Jmramsey212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy McAllister
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 31, 2024

Used the valet service for car inspection. Excellent! They stayed in touch the entire time More

by lorelacny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush, Jeremy Toy
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Jan 31, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for leaving us this terrific review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they stayed in touch with you the entire time your vehicle was being serviced. Please do not hesitate to let us know how we may be of further service to you.

January 29, 2024

People were nice and the place was very clean . Thank you all for making my trip up there worthwhile More

by jgrugg21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan roush
Report | Print
Jan 30, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

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