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Spitzer Ford Dubois, LLC

Du Bois, PA

4.6
500 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 500 reviews

February 23, 2024

3 hours for a state inspection when I had an appointment and up charge for parts I could have went and got myself at autozone More

by deannz
Recommend Dealer
No
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 23, 2024

The salesman Brad made serveral broken promises which then contributed to very poor service. Communication between your sales team and service team was terrible at best. Communication between Brad and th More

by Bruckartj
Recommend Dealer
No
Employees Worked With
Salesman Bradford
Feb 26, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 23, 2024

Awesome I was never more satisfied with my service the Crew is stellar, above and Beyond!! Always More

by WADELOBBEST70
Recommend Dealer
Yes
Employees Worked With
Robin Curry
Feb 23, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 22, 2024

WeI had great service,, w/ the picking up our vehicle and returning it . They updated on having it returned The service dept w/ Morgan , / she was a pleasure to talk with.. Our truck was there f More

by Julie.Wineberg.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan , works in service dept
Feb 22, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks, Julie, for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

February 21, 2024

The service department is outstanding. They Have a great team. they always explain to me if something was wrong, or even if nothing is wrong More

by edkephart270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Montana
Feb 21, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

February 21, 2024

Robin Curry is absolutely 💯 percent the best. Treated me the best I have ever been treated at any dealership. More

by Jimbo06161968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Robin and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

February 21, 2024

Everyone was kind, punctual with service, and my car is running well I like the valet service. It made this so much easier More

by Lespaulhanley
Recommend Dealer
Yes
Employees Worked With
Ashley?
Feb 21, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

February 15, 2024

I did an out-of-state deal with this dealership and it was by far the EASIEST vehicle purchase I have ever and will ever make. Morgan was very helpful in the process and everything went very smoothly. Hig More

by chanceframe31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad Morgan was able to help, and we hope to see you again!

February 12, 2024

Susan is very knowledgeable of all the vehicles she assists customers for maintenance. She is great. More

by m.fred65
Recommend Dealer
Yes
Employees Worked With
Susan
Feb 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Susan delivered such a great experience!

February 12, 2024

It was fine. I think there needs to be someone available on weekends that can look at a vehicle if parts are needed so they can be ordered. It is inconvenient tha More

by f200
Recommend Dealer
Yes
Employees Worked With
Service
Feb 12, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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