Spitzer Ford Dubois, LLC

Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. Techs do great work and give helpful advice. No pressure to upsell just good people. More

Convenient pick up and return is very helpful. I appreciate the friendly staff. Recommend the service department for all vehicle needs. I appreciate the friendly staff. Recommend the service department for all vehicle needs. More

Prompt communication and courteous customer service. Brad show all the paperwork on the service of the vehicle prior to sale and answered all my questions. They allowed me to test drive the vehicle on m Brad show all the paperwork on the service of the vehicle prior to sale and answered all my questions. They allowed me to test drive the vehicle on my own and Mitch was great on coordinating an out-of-state sale. Traveled 200 miles to purchase my vehicle and had a great experience. Defiantly will keep the dealership on my radar for future cars searches. More

I called the day before and asked if there would be a loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let loaner car available for my wife the next day. I was told yes, and they are first come first serve, so if anything came up they would call me and let me know. When my wife got there in the morning there weren't any cars available. All it would have taken was a simple call to let us know and we could have made alternate arrangements. More

The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! prompt with getting my vehicle fixed and back to me! More

I called to schedule an appointment and was treated very well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were sever well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were several other employees that passed by and they were all very kind by saying hello and asking if I needed anything. More

In front of Mitch Canabe you wanted to forget about the tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s tires, on Thursday 21.. One of your employees. In your office. You never looked at the tires or brakes, just took information off of invoice. That’s not what a business managers job is. Supposed to be bias with customer and employee. Now I can tell everyone I took it took another inspection station passedwith no issues, nine days and 21 miles later. April 2Have your invoice and the other garage report. 11667 miles on your invoice and needs new brakes.Total on invoice $2076.96 for repairs. Tread depth on you invoice 3/32. Other garage report 12 B on brakes. 10/32 on tire tread. Have all the paper work in front of me here. Tried to talk to you yesterday, Jason. Sent you a email today like you said., get this hidden in your emails and out of the public’s eye. Seeing it was a 83 year old women name on your invoice. No further comments for now. Enjoy BBB report. More

The service department is on target with results and very knowledgeable on repairs to your vehicle knowledgeable on repairs to your vehicle More

Susan Roush was very professional and courteous starting and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am and finishing the state inspection on my 2018 Ford Escape. The inspection report showed me that the mechanic did a very thorough job as well. I am even received a short video of the process. Most of all, because I had purchased the vehicle from the former dealership, they continued the practice of not charging me for the inspection! More

They where very polite and nice both Brad and Brian I never had any issues with that business even when it was murrys Ford never had any issues with that business even when it was murrys Ford More