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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
500 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 500 reviews

May 01, 2024

I like everything about this dealership. The staff is courteous, always very well informed, and always tries to accommodate all my wishes. From the first phone call to schedule my repairs to More

by joea267n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 30, 2024

They were good to work with the bad Patti’s no loaner car for me to use definitely need to do something about this issue More

by SKIPLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again!

April 30, 2024

Everyone was very polite,knowledgeable, and helpful I didn't buy my vehicle there but my next one I'll probably go there More

by Keeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan?? I also talked with sales but didn't get their name
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May 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2024

Very pleased with the service I got in making the deal and keeping me updated.Batdley Giraud was instrumental in answering all my concerns. More

by rdt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager,Jason
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Apr 30, 2024 -

Spitzer Ford Dubois, LLC responded

It's great to hear that Brad was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

April 27, 2024

Someone picked up my car, made the repairs and returned it in a timely manner. I received a call to update the findings. They have a very friendly staff. More

by 5GLASSBUTTERFLIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

April 26, 2024

No pressure from Wade, just polite and friendly help in checking out the car. Brian was also a pleasure to do business with. Mitch as well as Wade and Brian are exceptional professionals that are very hel More

by sjsaline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Lobbestael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to hear that Mitch, Wade, and Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 26, 2024

Got me in when they said they would, work performed as requested at a fair rate. Kept motorhome clean inside, and that’s important to me. Pleasant people, nice to deal with! More

by RON.LUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, Ron, and for taking the time to leave us this wonderful feedback!

April 25, 2024

I’m always treated well and courteous by the staff and a very quick response with my problem can’t thank them enough More

by SANDSPRINGLODGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review! It is our pleasure to serve your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Take care!

April 24, 2024

I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chris & Evan in Mechanics
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Apr 24, 2024 -

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 24, 2024

Over charged from estimate, loaner car was 35 miles from empty. Can not tell for exact hrs on vehicle More

by Cagekicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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