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Spitzer Ford Dubois, LLC

Du Bois, PA

Overview
Employees
Reviews
Vehicles
4.6
657 Reviews
Spitzer Ford Lincoln of DuBois is your go to dealer for all your vehicle needs. Stop in and meet our courteous staff and let us help you. We have been here for you and will continue to be your hometown Ford/Lincoln dealer.
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3007 Blinker Pkwy

Du Bois, PA

15801

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Showing 657 reviews

June 02, 2025

Stopped without an appointment to have a check engine light looked at - quickly found and fixed the issue - very courteous More

by Lori S
Recommend Dealer
Yes
Employees Worked With
Paul
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Jun 02, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 02, 2025

TOOK ME,IN ON THE TIME OF APPOINTMENT AND. WERE VERY FAST WITH THERE SERVICE More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2025

It took 6 weeks to fix my car way too long to fix a headlight that was burnt ou More

by NANCYCLONTZ52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for providing this feedback, Nancy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 31, 2025

Milage on windshield service record was incorrect, temperature reading is incorrect now on dash display, and oil life was not reset after changing oil.Poor grade on these items. More

by ddamman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 23, 2025

I called prior to the appointment for an Oil Change and Tire Rotation for my 2021 Ford Edge SEL, and I was told prior when purchased the vehicle that I would receive two free oil changes when I brought my More

by RICK.KAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not remember
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May 26, 2025 -

Spitzer Ford Dubois, LLC responded

Rick, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 22, 2025

Jonathan Roth was great to work with at Spitzer Collision Repair. He took care of everything including the rental vehicle and an oil change after all the body work was repaired. Our car looks bran More

by darburfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roth
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May 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 22, 2025

Jeremy picked up my vehicle on time. And Spitzer service did everything I asked them to do.. Spencer, picking up my vehicle at my home.Saves me considerable time to do other things... More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

May 21, 2025

Susan Roush took care of everything for us on May 16, 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! More

by darburfield
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2025

I made an online appointment and Susan took care of everything. No problems. Great experience. More

by FRECHTOM
Recommend Dealer
Yes
Employees Worked With
Corey
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May 19, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 14, 2025

They took great care of me as always ? ? They took great care of me as always, didn't take long to have it done either. Thank you guys so much. More

by redivy31
Recommend Dealer
Yes
Employees Worked With
Danny, Robin, Gary
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May 14, 2025 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

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