Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
Homestead, FL
104 Reviews of Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
Had a great experience working with Marcos Quintero who assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing j assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing job with following-up. Awesome service from him and the rest. More
The dealer is the best in service, Public attention and communication profesional service I am truly with the work they did on my truck communication profesional service I am truly with the work they did on my truck More
Do not purchase any RAM/Dodge vehicles period. The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as their communication and tag processes. Then, my truck only has about 7900 miles and already has a broken transmission. We left our truck at Spitzer Auto World of Homestead in Homestead, FL. When we took our truck there to get serviced, they said that if we committed to leaving our truck there, the manager would place a special order for our parts that would take about 13 days or so. My truck has now been there for 30 days and they are saying that they are still waiting on parts. A month later and this is my business truck, of which I have not been able to work to provide for my family. I have contacted RAM Customer Care and they are doing nothing about it. They are also giving me the run around instead of helping. I have been trying to get an update from RAM Care since last week 2/8/23 and today 2/16/23 they asked me to give them 5 more days. Do not purchase any of their vehicles, their customer service is terrible all around. They will not help you!! Oh, and this dealer doesn't even accommodate you with a loaner. More
Always happy with the service here- . We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road We are in the area traveling a couple times a year from Minnesota and once they squeezed us in on a busy half day on New Years yo keep us on the road. Kudos to Jorge Pino and the rest of the service team at Spitzer Homestead Florida for their friendly excellent service. More
Jorge Pino at SPITZER CDJR provided top notch Custer service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beve service in the service department, from discussing warranty issues to my routine oil change. The dealership was clean, quiet, offered snacks and beverages. Check out was simple and courtesy. Thanks again Jorge. More
Manual was friendly, courteous and took the time to understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. understand the service I was asking about. See vice was performed and I was back in my truck on under two hours. Keep up the good work. More
My advisor George Del Pino goes the extra mile for his customers. I highly recommend him and I will continue to look forward to dealing with him only customers. I highly recommend him and I will continue to look forward to dealing with him only More
Jorge pino assisted me in my recent service of an oil change and tire rotation Jorge was aware I was in a time crunch and got me out of there within the hour and I am beyond satisfied with his customer change and tire rotation Jorge was aware I was in a time crunch and got me out of there within the hour and I am beyond satisfied with his customer service ! I will most certainly be back! Thank you so much Jorge! More
Marcus Quintero provide super awesome customer service. He’s extremely knowledgeable on all your car needs! He’s extremely knowledgeable on all your car needs! More
It was my first time coming to the dealer and Manuel Rodriguez assisted me in an oil change & a diagnostic right on the spot. He was friendly, knowledgeable, great attitude and very quick. With previous Rodriguez assisted me in an oil change & a diagnostic right on the spot. He was friendly, knowledgeable, great attitude and very quick. With previous cars I never wanted to go to a dealer because they are known for being “pushy” on extra services, this was not the case at all, he let me know what my car needed and that they’ll be ready to service me when I’m ready. I can not say enough good things about Manny. I will continue being a customer due to his amazing service. More