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Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
Homestead, FL
91 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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91 Reviews of Spitzer Chrysler Dodge Jeep Ram of Homestead - Service Center
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January 05, 2024
Spitzer dealership provided me with great service and communications while my car was getting ready. I had multiple great experiences with Bruno, he is dynamic and gave me honest feedback about how long communications while my car was getting ready. I had multiple great experiences with Bruno, he is dynamic and gave me honest feedback about how long the service would take. I made an appointment online the night before, and despite being “after holidays” super busy, Bruno was able to take my RAM truck and get an alignment done within a few hours. Remarkable and first class service. The Spitzer dealership is an outstanding place to get your car serviced and in great running conditions. Kudos to the Spitzer family for doing a great job at managing their associates and giving them the tools to do their job. Philippe R. More
by Preynaud
Employees Worked With
Five Stars for Bruno at Service Dept.
December 12, 2023
Very professional and courteous. I don’t remember the name of the attendant but he appeared to be the person in charge of the service department. I don’t remember the name of the attendant but he appeared to be the person in charge of the service department. More
by Dennis Ward
Employees Worked With
August 10, 2023
A little after 7 am I entered the service maintenance checkin area when I was met by Jorge. I told Jorge I was here for my first service on my Jeep Cherokee. Jorge is friendly and polite. After doing th checkin area when I was met by Jorge. I told Jorge I was here for my first service on my Jeep Cherokee. Jorge is friendly and polite. After doing the computer paperwork Jorge said the service will take about 1 to 1 1/2 hours and that I could wait in the waiting room. I went next door to Dunkin. In less than 1 hour I received a text from Jorge. My Jeep service was completed. I give my highest compliment to Jorge and Spitzer. Two Thumbs up👍👍.. More
by Kenmilnes0729
Employees Worked With
July 20, 2023
Had a great experience working with Marcos Quintero who assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing j assisted with a recall with a brand new 2022 Jeep Grand Cherokee. He was very kind and patient, explained everything thoroughly, and did an amazing job with following-up. Awesome service from him and the rest. More
by Angelicamuniz219
Employees Worked With
Marcos Quintero
July 01, 2023
The dealer is the best in service, Public attention and communication profesional service I am truly with the work they did on my truck communication profesional service I am truly with the work they did on my truck More
by Hugo Alvarez
Employees Worked With
February 16, 2023
Do not purchase any RAM/Dodge vehicles period. The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as The experience has been a nightmare all around. I purchased a new 2022 RAM 3500 in October in Temple TX. Our experience there was the worst as far as their communication and tag processes. Then, my truck only has about 7900 miles and already has a broken transmission. We left our truck at Spitzer Auto World of Homestead in Homestead, FL. When we took our truck there to get serviced, they said that if we committed to leaving our truck there, the manager would place a special order for our parts that would take about 13 days or so. My truck has now been there for 30 days and they are saying that they are still waiting on parts. A month later and this is my business truck, of which I have not been able to work to provide for my family. I have contacted RAM Customer Care and they are doing nothing about it. They are also giving me the run around instead of helping. I have been trying to get an update from RAM Care since last week 2/8/23 and today 2/16/23 they asked me to give them 5 more days. Do not purchase any of their vehicles, their customer service is terrible all around. They will not help you!! Oh, and this dealer doesn't even accommodate you with a loaner. More
by Yanelis V.
Employees Worked With
Dealer Manager
