Spitzer Chrysler Dodge Jeep Ram of Homestead
Homestead, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Good dealership Great dealer Good service russell Hopkins was really helpful and had great customer service with me woould deffinately buy from spitzer again thank yo Great dealer Good service russell Hopkins was really helpful and had great customer service with me woould deffinately buy from spitzer again thank you very much. More
I DONT RECOMMEND ANYONE TO DO BUSINESS HERE!! It started with the price of the car, the paper on the window of the vehicle clearly stated in large font, 13,102.00 and as I’m starting the paperwork It started with the price of the car, the paper on the window of the vehicle clearly stated in large font, 13,102.00 and as I’m starting the paperwork and after I run my credit of course, the price went from 13,102 to 14,270. When I noticed the change I informed the sales person Elvia (who was about the only one that did provide good customer service) she went to inform the manager and of course there was an excuse, the girl who was responsible for changing the paper didn’t do and now it’s nothing th y can do about it and the price is the price. So now I’m stuck making a decision if I want to continue to proceed with the process, after I ran my credit, of course I did like the vehicle and I was like ok let’s continue, I don’t want to keep waiting and I’m comfortable with the numbers... so then the general manager tells me he’s going to include details to the car and he’s gonna have them make me a spare for my inconvenience and full tank of gas and all that... so then he tells me that I can leave the vehicle with them a day before and take a loaner, so I agree and I’m back to being relatively excited. I left them the vehicle yesterday and so I asked heybwhile your keeping the vehicle can you please detail it and have them look at a sound it’s making... fast forward and it’s time to go get the vehicle and of course the guy who makes the key didn’t come (oh and here the good part I had to pay for the gas of the rental which was practically for no reason) and come to find out the detail wasn’t done and the mechanic says he couldn’t find the sound I’m hearing... so I said let me have the corporate phone number.. oh what do you think they have me their spare key for my vehicle.. which I could have had the day I was leaving with the vehicle. I had to go pick up the rental and drop off the rental and put gas in vehicle that I didn’t even want and apparently need. All in all terrible horrible service and the so the manager whose name is Steve,gives me the corporate number and tells me that I do have the right to complain.. like really I didn’t think I needed your permission (after he tried very diligently to avoid giving me the number) People are supposed to feel excited and happy buying a car that’s relatively brand new... but not me worse experience ever and i promise I’m never coming to this dealership again and I won’t recommend it to anyone! More
The BEST car buying experience I have purchased 3 vehicles prior to purchasing my most recent one at Spitzer. My previous experiences where at a Mercedes Benz, Ford, and Honda deale I have purchased 3 vehicles prior to purchasing my most recent one at Spitzer. My previous experiences where at a Mercedes Benz, Ford, and Honda dealership. Out of all of those dealerships, my experience with Spitzer has been the best one. Russell is an excellent salesman and has outstanding customer service skills. He had a great attitude from the beggining and was very honest and straightforward during the entire vehicle buying process. If every car salesman was like Russell, nobody would ever have any bad car buying experiences! Thank you to everyone at Spitzer that made it happen! More
Excellent Service!!! Sergio Noyola made our SUV buying experience a breeze. I really wasn’t expecting to drive off the lot with our Dodge Durango that day, but he made it Sergio Noyola made our SUV buying experience a breeze. I really wasn’t expecting to drive off the lot with our Dodge Durango that day, but he made it happen. He was fast but efficient, job well done. Great customer service experience. More
My experience at Spitzer Homestead was wonderful. The overall atmosphere was professional and pressure free. Sergio, my salesperson, and the general manager, Steve were fantastic. The overall atmosphere was professional and pressure free. Sergio, my salesperson, and the general manager, Steve were fantastic. More
Amazing Service in Homestead What a great experience! From the moment I walked theough the doors I was inmediately greeted by the salesman Russel Hopkins. He was extremely knowled What a great experience! From the moment I walked theough the doors I was inmediately greeted by the salesman Russel Hopkins. He was extremely knowledgeable and had the answers to all my questions without putting any pressure to close a deal or rushing me to purchase. I’ve visited many dealers in Miami and so far this been the most satisfactory treatment I have received. Thank you Russel. Both the General Manager and sales manager, Steve Alaimo, and Andres Saldana took the time to have a one on one conversation with me and made sure to assist in the search for the best deal for me. Russel showed me all the trucks that fitted my needs and took his time to go over features and pros with each one of them. Thank you all for your amaizing service. More
Great experience! This dealership gave me a deal that I didn't think was even possible. Walked in expecting to hear what other dealerships have told me, "there's nothin This dealership gave me a deal that I didn't think was even possible. Walked in expecting to hear what other dealerships have told me, "there's nothing we can do, you are too far upside down on your trade in." But this dealership did everything they could to get me what I wanted in a new truck. Left the dealership feeling good about my purchase More
Perfect service We just purchased a 2018 Jeep Wrangler Sport and traded in our 2016 Dodge Journey. When we arrived at the dealer we were greeted by Russell Hopkins. H We just purchased a 2018 Jeep Wrangler Sport and traded in our 2016 Dodge Journey. When we arrived at the dealer we were greeted by Russell Hopkins. He was very polite and professional. He listen to what we were looking for and wanted. We had so patient with us during the whole processes he even came in on his day off so we can do the final paper work to purchase the car. I will most definitely recommend him to friends and family and the Spitzer Homestead location. More
Amazing experience! As soon as I walked in Russell greeted me and with warm welcomes. He made me feel part of the family. Offered me water and was very respectful. He too As soon as I walked in Russell greeted me and with warm welcomes. He made me feel part of the family. Offered me water and was very respectful. He took his time and showed interest in what i had to say. Not once did he pressure me or seem like your typical salesperson. We test drove some vehicles and I fell in love with the Jeep! I’ve been to plenty of car dealerships and I have YET to receive this type of service! Amazing and I highly recommend asking for Russell. More
Looking for a new jeep Overall experience was pretty good. Went in to make sure my girlfriend, who was looking for a new Jeep, would get a good deal. While at the dealership Overall experience was pretty good. Went in to make sure my girlfriend, who was looking for a new Jeep, would get a good deal. While at the dealership I was treated with great care as was my girlfriend. Our sales rep. Russell Hopkins was pretty awesome. He made conversation with me and made me feel more like a friend and less like a customer. His interactions were professional and humble. Over a great guy, would definitely go there again when I start looking for my V8 vehicle and I would like to Russell to handle our search again. Ask for Russell Hopkins. More