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Spitzer Chevrolet Northfield - Service Center
Northfield, OH
108 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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108 Reviews of Spitzer Chevrolet Northfield - Service Center
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January 16, 2024
Pat Ballard in service is the best. Always friendly, always helpful. He's the guy I go to . Always friendly, always helpful. He's the guy I go to . More
by Scott
Employees Worked With
December 29, 2023
Very poor service department, will NEVER go back even though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I walked back to see what happened and the response from the girl was we thought you were shopping....I said I walked next store for something but I came back and have been sitting in this waiting room, you mean nobody could walk behind this wall and check on me. Again I'm sorry he texted you( a text I never got ). I said well I never got one only to find out from my husband who was home sleeping got it. I asked what time was I done she quietly says oh 30 minutes ago, guess she doesn't understand time because my bill says done at 4:30 and I was back there at 5:35. I left furious as xxxx and asked NOBODY had the courtesy to walk behind this wall and call my name like you did for every other customer...just a blank stare and again I'm really sorry. I will drive to a different city to get my car worked on then to be treated like that. That is such poor customer service. More
by rrcollins1922
December 08, 2023
Alec great guy to work with truck done in a quick manner answers all your questions. answers all your questions. More
by scottwest44312
Employees Worked With
December 03, 2023
I went in for a flat tire. Met Carmen Cintraro, an extremely delightful woman that listens to your needs, knows her business well, follows up as needed and wouldn't you know, I Met Carmen Cintraro, an extremely delightful woman that listens to your needs, knows her business well, follows up as needed and wouldn't you know, I walked out with a new car. I am extremely satisfied, happy and thrilled. More
by nluwig
December 01, 2023
Excellent service. Happy with the time and the kindness that was giving to me. Didn’t have to wait long at all Happy with the time and the kindness that was giving to me. Didn’t have to wait long at all More
by Lindalutz814
November 07, 2023
Steven Liska was helpful and answered my questions and the issue was resolved.👍good job the issue was resolved.👍good job More
by sirichanh
October 24, 2023
Safety oriented, transparent and professional. Honest, down to earth personalities, prepared, plan ahead, customer oriented Honest, down to earth personalities, prepared, plan ahead, customer oriented More
by Shazam
Employees Worked With
October 13, 2023
Spitzer Chevrolet is the only dealer I take my vehicles to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is frien to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is friendly and helpful and I always leave feeling like they wanted to make a positive difference. More
by Matt Paquette
October 13, 2023
Took a lot of time E to diagnose issue. Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totall Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totally a Spitzer fan More
by gail_foust
