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Spitzer Chevrolet Northfield
Northfield, OH
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I have been going to this dealers for years. The entire staff is wonderful. Derek Hodge was salesman and he was great. No pressure just really nice. The entire staff is wonderful. Derek Hodge was salesman and he was great. No pressure just really nice. More
Took a lot of time E to diagnose issue. Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totall Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totally a Spitzer fan More
Everyone was friendly helpful and made us feel like our choice was the best option and that being there was the right place. The energy of everyone was welcoming and warm! Carmen did a wonderful job from t choice was the best option and that being there was the right place. The energy of everyone was welcoming and warm! Carmen did a wonderful job from the phone call to the paperwork!! More
Spitzer Chevrolet is the only dealer I take my vehicles to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is frien to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is friendly and helpful and I always leave feeling like they wanted to make a positive difference. More
Absolutely HORRIBLE customer service. I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of pa I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of parts, head of service and going as far to contact the general manager Michael Blackstock. All I get are promises of "I will call you tomorrow" or "give me 30 mins and I promise I will call you back". Clearly not a dealership with leaders or employee's who step up to take care of customer issues. Clearly Mr. Blackstock and his "team" are there to make sales and that is the absolute end of it. More