Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Chevrolet Northfield
Northfield, OH
411 Reviews
Whether you're searching for a reliable Macedonia auto repair shop or affordable payment options for a new car, Spitzer Chevrolet Northfield has got you covered! Your local Northfield Chevrolet dealership serves Cleveland, Macedonia and Strongsville drivers, as well as out-of-town customers that have made the drive over and over because they know our service and selection are the best for miles. Use the map above to get directions to our Chevrolet dealership from Cleveland and Strongsville or anywhere in the Macedonia area. If you have any questions about our hours or directions, please call us at 877-602-5618. We can't wait to see you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 411 reviews
January 26, 2024
James Dieghen and everyone I dealt with were very helpful .a better experience than I anticipated. .a better experience than I anticipated. More
by Bigmackzup
January 24, 2024
Took vehicle in and John Berryhill was excellent on explaining the problem to us he was very thorough. explaining the problem to us he was very thorough. More
by eantonaklas
Employees Worked With
January 23, 2024
I have been a customer Spitzer Chevrolet for many years and have always received excellent service. On my most recent visit to the Service Department, John Berryhill went over and above to provide outstan and have always received excellent service. On my most recent visit to the Service Department, John Berryhill went over and above to provide outstanding service!!! More
by carolerini
Employees Worked With
January 16, 2024
Pat Ballard in service is the best. Always friendly, always helpful. He's the guy I go to . Always friendly, always helpful. He's the guy I go to . More
by Scott
Employees Worked With
January 11, 2024
I have been a customer of Spitzer Chevrolet Northfield for many years and they have been great every time. I love my new truck. Thank You to Clayton who was very helpful and awesome! for many years and they have been great every time. I love my new truck. Thank You to Clayton who was very helpful and awesome! More
by drjunior88
Employees Worked With
Clayton Gefre
January 02, 2024
The folks at Spitzer were amazing. I appreciate Derek and his excellent customer service. I look forward to working with Derek again. I appreciate Derek and his excellent customer service. I look forward to working with Derek again. More
by Brian.hanko
Employees Worked With
Other Employees :
James Eberly, Derek Hodge
December 29, 2023
Very poor service department, will NEVER go back even though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I walked back to see what happened and the response from the girl was we thought you were shopping....I said I walked next store for something but I came back and have been sitting in this waiting room, you mean nobody could walk behind this wall and check on me. Again I'm sorry he texted you( a text I never got ). I said well I never got one only to find out from my husband who was home sleeping got it. I asked what time was I done she quietly says oh 30 minutes ago, guess she doesn't understand time because my bill says done at 4:30 and I was back there at 5:35. I left furious as xxxx and asked NOBODY had the courtesy to walk behind this wall and call my name like you did for every other customer...just a blank stare and again I'm really sorry. I will drive to a different city to get my car worked on then to be treated like that. That is such poor customer service. More
by rrcollins1922
December 14, 2023
I have never had a better experience at a car dealership than I did with this one. Everyone was so nice and helpful. Mike and Carmin greeted me at the door with a warm smile and a handshake. After only a fe than I did with this one. Everyone was so nice and helpful. Mike and Carmin greeted me at the door with a warm smile and a handshake. After only a few minutes talking to them I felt like an old friend. They made me feel so comfortable and so heard with my questions and concerns. Carmin was extremely knowledgeable. She went over every possible detail you can think of. She’s beyond informed AND as sweet as can be. (Carmin…are you sure you’re a car sales person?) And Tom was awesome to deal with while signing paperwork at the end. He made me laugh. Every person in that building that I crossed paths with was great. The receptionist was all smiles and very pleasant, and as we were walking out to test drive the car, a nearby salesman saw us and walked over to the door to hold it open for us. Dealing with car dealerships is always a stressful thing. Salesman are typically shady and cold. Every once in a while you get lucky and come across amazing people who truly do care. That’s what you’ll find here. My drive home after buying a car has never felt so right. I loved my experience with them. My only complaint is that I didn’t find them sooner. More
by Jo
Employees Worked With
