Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Chevrolet Northfield
Northfield, OH
397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 397 reviews
January 10, 2024
I have been a customer of Spitzer Chevrolet Northfield for many years and they have been great every time. I love my new truck. Thank You to Clayton who was very helpful and awesome! for many years and they have been great every time. I love my new truck. Thank You to Clayton who was very helpful and awesome! More
by drjunior88
Employees Worked With
Clayton Gefre
January 02, 2024
The folks at Spitzer were amazing. I appreciate Derek and his excellent customer service. I look forward to working with Derek again. I appreciate Derek and his excellent customer service. I look forward to working with Derek again. More
by Brian.hanko
Employees Worked With
James Eberly, Andrew Neri, Mike Blackstock, Thomas Bowens, Derek Hodge
December 28, 2023
Very poor service department, will NEVER go back even though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I though this dealership is 5 minutes from my house. To much to say but just unacceptable service. I checked in at 3pm and it wasn't until 5:35 that I walked back to see what happened and the response from the girl was we thought you were shopping....I said I walked next store for something but I came back and have been sitting in this waiting room, you mean nobody could walk behind this wall and check on me. Again I'm sorry he texted you( a text I never got ). I said well I never got one only to find out from my husband who was home sleeping got it. I asked what time was I done she quietly says oh 30 minutes ago, guess she doesn't understand time because my bill says done at 4:30 and I was back there at 5:35. I left furious as xxxx and asked NOBODY had the courtesy to walk behind this wall and call my name like you did for every other customer...just a blank stare and again I'm really sorry. I will drive to a different city to get my car worked on then to be treated like that. That is such poor customer service. More
by rrcollins1922
Employees Worked With
Some girl in service dept...one star!, Alec Dadas
December 13, 2023
I have never had a better experience at a car dealership than I did with this one. Everyone was so nice and helpful. Mike and Carmin greeted me at the door with a warm smile and a handshake. After only a fe than I did with this one. Everyone was so nice and helpful. Mike and Carmin greeted me at the door with a warm smile and a handshake. After only a few minutes talking to them I felt like an old friend. They made me feel so comfortable and so heard with my questions and concerns. Carmin was extremely knowledgeable. She went over every possible detail you can think of. She’s beyond informed AND as sweet as can be. (Carmin…are you sure you’re a car sales person?) And Tom was awesome to deal with while signing paperwork at the end. He made me laugh. Every person in that building that I crossed paths with was great. The receptionist was all smiles and very pleasant, and as we were walking out to test drive the car, a nearby salesman saw us and walked over to the door to hold it open for us. Dealing with car dealerships is always a stressful thing. Salesman are typically shady and cold. Every once in a while you get lucky and come across amazing people who truly do care. That’s what you’ll find here. My drive home after buying a car has never felt so right. I loved my experience with them. My only complaint is that I didn’t find them sooner. More
by Jo
Employees Worked With
Carmin Citraro
December 04, 2023
Camrin Citraro and the team at Spitzer Chevy Northfield are amazing to work with. They are on point and get the job done in no time! They are super easy to work with and they walk you through the entire pu are amazing to work with. They are on point and get the job done in no time! They are super easy to work with and they walk you through the entire purchasing process. It was not easy to locate the 2024, Chevy Trax 2RS with all the features and the color I wanted, but Camrin got it done! They even delivered the car to me which was beyond helpful being I am 3 hours away from the dealership. I will continue using their services and recommend them to friends and family. More
by lovestheoceanbreeze
Employees Worked With
Carmin Citraro, Thomas Bowens
December 03, 2023
I went in for a flat tire. Met Carmen Cintraro, an extremely delightful woman that listens to your needs, knows her business well, follows up as needed and wouldn't you know, I Met Carmen Cintraro, an extremely delightful woman that listens to your needs, knows her business well, follows up as needed and wouldn't you know, I walked out with a new car. I am extremely satisfied, happy and thrilled. More
by nluwig
Employees Worked With
Jim skerlec - awesome!, Carmin Citraro, Derek Hodge
