Spitzer Chevrolet Northfield

Very welcoming and no pressure. Jessica was wonderful and she helped us find the right Truck. We traded in our 2009 truck and got a great trade in value. Paul Lombardo was very pro Jessica was wonderful and she helped us find the right Truck. We traded in our 2009 truck and got a great trade in value. Paul Lombardo was very professional and helped us get the monthly payments we wanted. Very friendly staff! More

Great Car Leasing Experience This dealership is a great place to buy/lease a vehicle. Absolutely no sales pressure. The saleswoman, Jessica Viligosky, is extremely friendly, court This dealership is a great place to buy/lease a vehicle. Absolutely no sales pressure. The saleswoman, Jessica Viligosky, is extremely friendly, courteous, professional and provided all the payment types for two vehicles I was considering. Once the sales was complete, I had a few follow-up questions regarding the leased vehicle I turned and Jessica was prompt with her follow through actions and her communication to me. More

Absolutely great!! We were so very pleased with Spitzer as everyone is so very friendly. Our sales consultant Jessica Valigosky was extremely friendly, knowledgeable and We were so very pleased with Spitzer as everyone is so very friendly. Our sales consultant Jessica Valigosky was extremely friendly, knowledgeable and couldn't have asked for anymore as she was very thorough on any questions and explained everything very well. She is an asset to your dealership and if you have an employee of the month she certainly should be the one to receive that. More

Great service Jessica did a super job guiding us through the lease process on both our cars. She was very patient and let us look over several models before making Jessica did a super job guiding us through the lease process on both our cars. She was very patient and let us look over several models before making a decision. I have and will continue to recommend her to friends and family. More

I will come back again My experience with Rich was great. He helped find the perfect car for me. Thank you so much. I would highly recommend him to everyone. My experience with Rich was great. He helped find the perfect car for me. Thank you so much. I would highly recommend him to everyone. More

New vehicle purchase Just purchased a 2016 Chevy Silverado and had an awesome experience. My salesman Mark Platzar really took car of all my wants. Just be prepared to lo Just purchased a 2016 Chevy Silverado and had an awesome experience. My salesman Mark Platzar really took car of all my wants. Just be prepared to look at more than one vehicle since inventory moves around. I was on my 4th before I purchased. Love the no haggle prices and great buy. Also the manager Dan was great as well. I will shop here again. More

Customer First Sales and Service Years of consistently great sales, honesty, and quality customer first service. Straight shooting sales and quality on-time services. I have purchased Years of consistently great sales, honesty, and quality customer first service. Straight shooting sales and quality on-time services. I have purchased 8 cars from Spitzer Northfield over 12 years and have always gotten super attention, honest sales and service advice and quality services & treatment. Can' get much better! More

Horrible problem with a great ending About a month ago, my '09 Malibu started having issues where I would just be driving along and then all of the sudden, the car would start jerking and About a month ago, my '09 Malibu started having issues where I would just be driving along and then all of the sudden, the car would start jerking and a SERVICE ESC and SERVICE TRACTION light would come on. Then the car would be fine for a while. Then it would happen again. A couple times the car actually stalled when taking off from a stoplight. I brought the car into the dealership. The hard part is that this was intermittent making it difficult to troubleshoot. But, this isn't one of those "I can live with it" problems - it needed to be fixed. I worked with Pat on it for a while and then eventually with Steve (the Service Manager). Steve really took the bull by the horns on this one. Long story short, it did take a a while to get this resolved (due to the nature of the issue), but I've been driving the car with no issue for a couple weeks now. Thanks, guys!! More

24 days without my car It has been 24 days since I contacted Spitzer of Northfield for service. I'm now stuck without a car to drive. The car was purchased through a Spitzer It has been 24 days since I contacted Spitzer of Northfield for service. I'm now stuck without a car to drive. The car was purchased through a Spitzer Dealership with an extended warranty. Steve S. the Service Manager from Spitzer of Northfield is unable to answer any of my questions to my satisfaction. The car has not been inspected for warranty work and all of the proper paperwork has been turned in to file my claim. Steve keeps passing the responsibility to the warranty company that only wrote the contract and they do not pay for the service. This is unacceptable. Why does it take multiple calls on my part to get things started 24 days after it should have been. The responsibility has been pushed off on to me to make all of the calls during my work day to try to handle this situation. I paid for the extended warranty to not have to deal with this. This is horrible service and I should not have paid for the full warranty if I have to do the work. It was appalling to hear Steve S. the service Manager make derogatory comments about a member of another dealership. This other dealership is trying to communicate with him to service the car. It was completely unprofessional and inappropriate. More