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Spitzer Chevrolet Northfield

Northfield, OH

4.8
407 Reviews

333 East Aurora Road

Northfield, OH

44067

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Showing 407 reviews

May 17, 2025

Christopher shoulders was a very helpful and Very friendly good service. He answered all our questions and was very willing to show and explain all that we needed to know. The process was very Pleasa More

by rdragon001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Blackstock, Carmin Citraro, Frank Mineo, Thomas Bowens, Pat Ballard, Dominic Blackstock
May 07, 2025

My overall experience at Spitzer Chevrolet, Northfield was outstanding! All team members were professional, courteous, and welcoming. Alec Dadas exceeded my expectations and is clearly knowledgeable abou More

by Sutton1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Dadas
May 12, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for your wonderful review! Providing 5-star service is so important to us, and we are glad that Alec's efforts met your satisfaction. He will be honored to have earned your kind recommendation. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

May 04, 2025

Jon is very honest and easy to work with. He goes the extra mile for his customers. Everyone I worked with through the purchase process at Spitzer Northfield was wonderful, they gained a life More

by Rhiannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon DiFranco, Willie Dies
May 06, 2025 -

Spitzer Chevrolet Northfield responded

Rhiannon, Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us! Jon is a great member of our team and will be pleased to hear your very kind words and willingness to return to our dealership, thank you!

April 29, 2025

Great service, from the front door to closing the deal. Chris and Frank did a great job showing me vehicles let my profile, walked me through picking the best option. Will in finance helped me find the cor More

by tonyslawiak71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Will, Frank Mineo
Apr 30, 2025 -

Spitzer Chevrolet Northfield responded

Congratulations on your new vehicle! We greatly appreciate the opportunity to work with you, and we are glad that Chris, Frank, and Will took great care of you. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 18, 2025

This was a great experience! Jordan and Steve really made this an exceptional day. Thank you 😊 More

by Kathlynclouet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Douglass
Apr 21, 2025 -

Spitzer Chevrolet Northfield responded

Kathlyn, Thank you for your kind review. We are pleased to hear your experience with Jordan and Steve was so exceptional from the start to end. We look forward to the next opportunity to service your needs again.

April 06, 2025

The experience of leasing a car at Spitzer Chevrolet and having Carmin Citraro walk me through it was easy. Everything went smoothly and I am now enjoying my Chevy Trailblazer More

by Gameball44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Apr 08, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for taking the time to leave us this positive review! Providing a smooth and remarkable experience is always our goal, and we are glad that Carmin's efforts met your satisfaction. Congratulations on your new Chevy Trailblazer! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 17, 2025

They are very friendly and helpful . Whatever you need they make sure they work their hardest to get it done . Service department is great .. they get you in on time and the waiting per More

by johnsontanya119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Dadas
Mar 17, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Alec's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

March 09, 2025

Carmen is wonderful. Not pushy at all. Answered all our questions! Very knowledgeable! Would regard her to all our friends. Very friendly!!! More

by Bob pallotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Mar 10, 2025 -

Spitzer Chevrolet Northfield responded

Bob, Thank you for your positive review! We are so glad that Carmin was both kind and helpful and she will be honored to know how confident you are in her efforts. Please do not hesitate to give us a call if there is ever anything more that she and the team may assist you with.

March 09, 2025

Great customer service! ! Friendly, knowledgeable and committed to helping the customer. When I walked into Spitzer I was a little down having to buy a new car. I had recen More

by lrichie1115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Defranco, Thomas Bowens, Stephen Douglass
Mar 10, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for taking the time to leave us this positive review! We realize you have several options when choosing a car dealership, and we are honored that you picked us. We are so glad that Jonathan provided you with the quality care that you deserve. Your satisfaction means so much to us. Congratulations on your new vehicle!

February 24, 2025

Sales Manager Frank Miner and Sales Consultant Jacob Hignett were both very courteous and knowledge. We agreed to a price of $40,596, out the door, for a 2025 Silverado 1500. This was after the Spitze More

by EW
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Stephen Douglas
Feb 24, 2025 -

Spitzer Chevrolet Northfield responded

Thank you for taking the time to write this honest review. We are disheartened to hear that Frank and Jacob wasn't able to provide you with exceptional customer service during your visit at our dealership. We understand that you were confused and anger on the sales process but we would love to speak to you more on this matter to see if there is any way we can resolve this issue as you been a loyal customer to us! Please give us the opportunity to resolve and fix this issue, call us at dealership and ask for the General Manager. They would be happy to help, thank you for your time and patience.

Feb 24, 2025 -

EW responded

As previously stated, Sales Manger Frank Miner and Sales Consultant Jacob Hignett were both courteous and knowledge. Sales Manager Frank Douglas took over the negotiations and that's when things deteriorated quickly. There was no confusion on my part as I was quoted a final price by Mr. Douglas that was $8,000 more than we had originally agreed to.

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