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Spitzer Chevrolet North Canton - Service Center
North Canton, OH
79 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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79 Reviews of Spitzer Chevrolet North Canton - Service Center
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July 09, 2022
I recently took my 2015 Silver. in for its 100,000 mile maintenance plus a couple of other maintenance items. Tanya Fillman was very helpful scheduling my appointment and keeping me in for its 100,000 mile maintenance plus a couple of other maintenance items. Tanya Fillman was very helpful scheduling my appointment and keeping me informed on the work being done. The mechanic did find other items that needed attention that I was not aware of. When Tanya called to inform me of the items she was prepared to answer ALL my questions from cost to the time they would need my truck. Even though I wasn't prepared for the extra work, Tanya made it easy for me to change my schedule around while I waited for them to finish. VERY PROFESSIONAL !!! More
by lennada07
July 03, 2022
I first want to start off by saying Tanya went above and beyond the base line level of customer service. My family and I drove in from Texas to attend a family reunion. I brought in my vehicle to get servic beyond the base line level of customer service. My family and I drove in from Texas to attend a family reunion. I brought in my vehicle to get serviced. Tanya's communication throughout the whole process was exceptional and she went above and beyond to reassure I had nothing to worry about and I would be taken care of. Kevin (mechanic) did an exceptional job! We made it back to Texas with no issues. Tanya reached out to me a couple of days later to check on me and my family to ensure we made it home safely. This personable gesture alone meant so much to me and my family. At no point did I ever feel like a customer during this ordeal, but more of guest. I would recommend any and everyone to this dealership. Thank you so much! More
by Terrancefuller3
Employees Worked With
Tanya (service dept), Kevin (mechanic)
June 09, 2022
I thought they were very professional but a very friendly group. My car needed a little more work than I thought when I came in but Tanya handled it nicely. Enoy working with her group. My car needed a little more work than I thought when I came in but Tanya handled it nicely. Enoy working with her More
by BillR
Employees Worked With
Tanya
December 09, 2021
I took my 2020 Chevrolet to the Spitzer dealership located in North Canton, Ohio. A lady (ERIN)wrote the service order I paid $130.00 for the work to be done per warranty instructions. They did not located in North Canton, Ohio. A lady (ERIN)wrote the service order I paid $130.00 for the work to be done per warranty instructions. They did not even check the tire air pressure which has a readout on the dash. They blamed that on the temperature change. 2,000 miles later the Check engine light came on. I was close to the Progressive Chevrolet Dealership in Massillon, Oh. They had the Corvette for 3days. Finding 4 service Recalls on the service that Spitzer had overlooked. Progressive gave me a ride home. The check engine light came on again, this time more serious, Transmission problems are involved since the service from Spitzer were over looked. Now the parts to repair the transmission are on order for repair work. My Corvette has been the service going on3 weeks. SAY NO to Spitzer for Sales and Service for your next purchase. More
by haroldspring
Employees Worked With
Erin Jekubik, JR (William) Smith
November 11, 2021
Joseph Jones did a great job helping my deaf sister (Amy Coyle). I am her brother (Brian Coyle 919-606-8641) who lives in North Carolina and Spitzer has been great in helping her with her car needs. Coyle). I am her brother (Brian Coyle 919-606-8641) who lives in North Carolina and Spitzer has been great in helping her with her car needs. More
by bdctlc
Employees Worked With
Joseph Jones
