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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.6
95 Reviews
Call Service Center (814) 343-0703

95 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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June 15, 2024

Service department team excellent and our car was done in a timely manner for being in on a recall. More

by smartyreshawn.shipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Swatsworth Jr
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Jun 19, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are incredibly excited to know about your positive experience with us and that everything went smooth! Thank you for your recommendation as well. We wish you safe travels until we get to assist you again!

June 14, 2024

Very friendly and courteous! Nice clean environment, and the waiting room is great! Spitzer ls number one ☝🏼 More

by kassicol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan is so helpful.
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Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Kassicol, we are truly grateful to receive your 5 star rating across the board on our service team for their transparency, workmanship, communication with a recommendation to others! Thank you for noting friendliness and courtesy of Dan as well as enjoying our facility. Please continue to let us know how we can do better for your next visit. Enjoy your Buick in the open road!

June 14, 2024

First new vehicle 7500 mile oil, tire rotation, and inspection. All but the inspection sticker cost was covered. In and out quickly too. More

by stott1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Stott1030, we are truly excited to have earned a 5 star rating on our service team for their efficiency and transparency in ensuring your visit went as smooth as possible. Thank you for the special shout to Phil and his great workmanship and trusting us with your first new car. If there is any other way to better serve you next time please do not hesitate to let us know. Safe travels in your Chevy!

June 12, 2024

Bill Swatsworth Advisor was Amazing. Ardie McCall in the parts department treated me amazing. Heather Jones was so very nice. Then Shawna Kalgren gave me a very nice call to let me know More

by Marsh814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Swatsworth, Ardie McCall, Heather Jones and Shawna Kalgren
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Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your gracious review on all the staff that assisted you diligently during your recent visit to Spitzer Buick Chevrolet Dubois for service, Marsh! We are truly pleased that you took the time to mention Bill, Ardie, Heather, Shawna, Dave, Dale, Bob, and Steve and their great service all in full name. You are a generous guest to have noted our friendly helpful team. Should you have any questions or concerns please do not hesitate to let us know. Safe travels until we get to assist you again!

June 11, 2024

Spitzers fixed my car much faster and a lot less expensive than I thought it would be. Friendly and courteous also. I thank you. More

by bicyclierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
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Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are thrilled that your recent visit with Spitzer Buick Chevrolet GMC Dubois was smoother than what you usually expect! Thank you for letting us know that Skyler and the team were professionally transparent with their communication. If there is any other ways to be of better assistance to you please reach out to us. Safe travels until next time!

June 09, 2024

Over charger for service. Charged $115.00 for 10 minutes worth of work, with no explanation. They are the kind of dealer that give honest auto shops a bad name,,,,,they shou More

by 1972charger.rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Buckley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Hi, we are truly grateful for your feedback on our service recently! Your experience was much short of the satisfaction we want our guests to have and we apologize for the lack of explanation. We would like to look further into your visit to provide you the utmost excellent service you deserve. Please reach out to our General Manager Dave Senior at 814.371.5683 at your earliest convenience. We wish you joyful travels on the open road!

June 06, 2024

Longer wait than normal for oil change and tire rotation because of system being down 1 hour 46 minutes my time is valuable and I’m a repeat customer which I think should have been billed instead of being m More

by PETIEPETRONE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 26, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Hi Petiepetrone57, we are appreciative of your review detailing some aspects that are very important to you which we would like to work together in smoothing out so that your experience meets your standards. It is our honor to have the opportunity to provide you the utmost excellent service you deserve and General Manager Dave Senior is reachable at 814.371.5683 to further assist you in this important matter. Thank you for your time and allowing us the opportunity to serve you. We wish you safe travels until we get to speak with you soon!

June 03, 2024

Great. Very nice staff. They were very busy which is good for them but took away from customer experience More

by jmccartney7246
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were great and very nice. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Always a great experience! Very professional and efficient service department. The only place we take our cars. More

by SENIOR990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

SENIOR, Providing quality and efficient service is so important to us here at Spitzer Chevrolet GMC Cadillac of Dubois and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and made your experience great. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 30, 2024

My appointment was at 8:00 AM and was seen immediately and car was inspected and looked over quickly and everything explained. More

by jfink151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 31, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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