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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.6
191 Reviews
Call Service Center (814) 371-4444

191 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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February 04, 2025

I brought my car in for a replacement back up camera. I was very pleased because my car was taken in as soon as I brought it in and it was finished in no time. Rachelle Himes is very friendly, profess More

by dtorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Himes
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Feb 05, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Rachelle is certainly a favorite around here, so it is no surprise that you had a great experience working with her.

February 04, 2025

Went in for service, department was on time, all requested tasks completed and they noticed that my inspection was due which I did not know. I appreciated their diligence and professionalism. More

by kyeakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Kyeakel, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

February 02, 2025

They made a duplicate key I needed. In the process they also found a recall for the vehicle. And, noticed the truck had to be inspected in Feb. Which I had missed. More

by LANCER1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for taking the time to write this review. We are very sorry to hear that we had made a duplicate key for your vehicle and we had missed the recall on your vehicle. If you wish to speak to us on this matter, please call our dealership and ask for our Service Manager, they would be glad to help.

Feb 04, 2025 -

LANCER1980 responded

Hey again, My apologies if you thought my reply was a negative response. I locked myself out of my wife's truck one time so figured to have a duplicate made to hide on the outside. My stupidity. As far as the recall, they found it. No problem. Good group of folks work there. No problems.

February 02, 2025

It appears the workmanship was great. The amount of time and delays was not ideal. More

by dwayneschweiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
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Feb 03, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Dwayne, Everyone here at- Spitzer Buick Chevrolet GMC Dubois, thank you for providing us with this review. We are thrilled to hear that all your needs were well taken care of by our team. But we are sorry for the delays that you experienced. If you would like to speak to a manager please call our dealership and ask for the Service Manager available.

January 31, 2025

Kind employees that take the time to explain in detail what they find on the inspection and recommend appropriate repairs. More

by stevendowney58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meadow
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Jan 31, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your 5-star rating! We are so glad that our team was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 31, 2025

Very professional staff , Rachelle Hines took care of my situation, very informative and professional, I would definitely recommend Spitzer Chevrolet, GMC to anyone More

by ricog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Hines
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Jan 31, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We appreciate your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad that Rachelle's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

January 23, 2025

Love this dealership. Always do quality work on my car and get me in for service as soon as I call. Very satisfied, friendly, and professional. More

by nancylc80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give u a call if there is ever anything more that we may help you with.

January 15, 2025

Spitzers have always treated me very well and have shown professionalism in their dealership and in there work efforts More

by W1STRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Buckley
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Jan 16, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your time to give us feedback about our Service Department. We are pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next services. Safe travels!

January 14, 2025

Rachelle Himes was very professional and pleasant. She had my vehicle washed before I left and the wait time for my service was reasonable. More

by dmeehan81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Himes
Report | Print
Jan 16, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Rachelle will be overly excited to hear that you added her to your stellar review, thank you. We look forward to seeing you again when it is time for your next service. Safe travels!

January 13, 2025

I arrived and my vehicle was taken care of. I was informed of what the status was of my veh, and the ext warranty wouldn’t cover the problem, even though there was a known problem by Chevy. I More

by DRBOOM36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Krieg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your time and feedback. It is thrilling to hear that our team was able to assist you with your chevy services. If there is anything else we can assist you with, please let us know.

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