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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.7
156 Reviews
Call Service Center (814) 371-4444

156 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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February 12, 2025

As always service was great. Kudos to Dane our serviceman. Bill in Service went above and beyond with our warranty and towing bill More

by hominyridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Letham and Bill
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Feb 13, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your positive review! We are honored that you continuously confide in us with your automotive needs, and we are glad that Dane and Bill took great care of you during your recent visit. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 06, 2025

I was very pleased with the sales department and the service department. Everyone was pleasant to deal with. Very good experience! More

by wtcrustydavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lester
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Feb 06, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with us! We are happy to hear that our team provided you with the A+ service that you deserve. Your satisfaction means so much to us and we hope to see you again the next time you are in need of automotive service.

February 06, 2025

The service advisor and staff are friendly and informative. They treat me like like they would a friend. There is a comfortable place to wait while the work is being completed. More

by cbjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Scandish
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Feb 06, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

February 06, 2025

I like the fact that they open the door and you drive right in. The service advisor than takes care of you. Everyone is very friendly. More

by jwkula48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Swatsworth
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Feb 06, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

February 04, 2025

Went in for service, department was on time, all requested tasks completed and they noticed that my inspection was due which I did not know. I appreciated their diligence and professionalism. More

by kyeakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 05, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Kyeakel, We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!

February 04, 2025

I brought my car in for a replacement back up camera. I was very pleased because my car was taken in as soon as I brought it in and it was finished in no time. Rachelle Himes is very friendly, profess More

by dtorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Himes
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Feb 05, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are thrilled to hear that we made the purchase of your new vehicle easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Rachelle is certainly a favorite around here, so it is no surprise that you had a great experience working with her.

February 02, 2025

It appears the workmanship was great. The amount of time and delays was not ideal. More

by dwayneschweiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names.
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Feb 03, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Dwayne, Everyone here at- Spitzer Buick Chevrolet GMC Dubois, thank you for providing us with this review. We are thrilled to hear that all your needs were well taken care of by our team. But we are sorry for the delays that you experienced. If you would like to speak to a manager please call our dealership and ask for the Service Manager available.

February 02, 2025

They made a duplicate key I needed. In the process they also found a recall for the vehicle. And, noticed the truck had to be inspected in Feb. Which I had missed. More

by LANCER1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for taking the time to write this review. We are very sorry to hear that we had made a duplicate key for your vehicle and we had missed the recall on your vehicle. If you wish to speak to us on this matter, please call our dealership and ask for our Service Manager, they would be glad to help.

Feb 04, 2025 -

LANCER1980 responded

Hey again, My apologies if you thought my reply was a negative response. I locked myself out of my wife's truck one time so figured to have a duplicate made to hide on the outside. My stupidity. As far as the recall, they found it. No problem. Good group of folks work there. No problems.

January 31, 2025

Very professional staff , Rachelle Hines took care of my situation, very informative and professional, I would definitely recommend Spitzer Chevrolet, GMC to anyone More

by ricog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Hines
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Jan 31, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We appreciate your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad that Rachelle's efforts met your satisfaction. We hope to see you again the next time you are in need of automotive service.

January 31, 2025

Kind employees that take the time to explain in detail what they find on the inspection and recommend appropriate repairs. More

by stevendowney58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meadow
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Jan 31, 2025 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your 5-star rating! We are so glad that our team was both kind and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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