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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.6
137 Reviews
Call Service Center (814) 343-0703

137 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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August 11, 2024

Sent my 2024 Subaru Crosstrek for wind damage repairs, they sprayed primer all over my new vehicle, off-set the hood, and did not properly address the damage on my driver's side. They claim that they wil More

by SCOTTYEAGER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick in the Body Shop
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Aug 13, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Scotty, we are delighted to receive your review on your recent experience with us at Spitzer Chevrolet Buick GMC Dubois! Your satisfaction and our integrity of our work is very important to us and we certainly ensure your concerns to be properly cared for by our expert team. We look forward to your positive update soon and in the meantime please enjoy the open road in your Subaru!

August 09, 2024

Always receive great service. Service department employees are the best, they keep you informed about your vehicle. More

by ALLAN_SMILEY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Allan, we are so pleased to know you always receive the best service from our well communicative team at Spitzer GMC Dubois! Your recommendation goes great lengths in support and please enjoy the open road in your Chevy!

August 08, 2024

Service was excellent as usual. There were no problems at all. Our mechanic always does a great job. More

by HAAGS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service
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Aug 09, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Haags, it is truly a delight that our service team provided excellent service with no problems and always does a great job! Thank you for recommending others to give us a try and from Spitzer GMC Dubois we wish you safe travels in your Chevy!

August 02, 2024

Styler Scanish was excellent from start to finish He shows professionalism and compassion for his work Leiloni Bill Dan Blake Shauna Meadow Heather all have been a big help and the service was great alw More

by KVaracallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sechman
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Aug 02, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Varacallo, it is such a delight to know that our team Skyler, Leiloni, Bill, Dan, Blake, Meadow, Shawna and Heather all made your service visit excellent from start to finish! We are pleased that you found our facility relaxing during your wait and thank you for your recommendation for others to give us a try. Enjoy your Chevy in the open road!

August 02, 2024

My disappointment starts with paying so much for a new truck and then having the engine fail at low mileage . I was given a GM truck for a loaner and it leaked oil bad . It took too long to first replace More

by lake12768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sechman
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Aug 05, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Lake, your review on your recent experience with our service department is well received! We certainly share concern that your GMC is having issues and it is imperative that it is attended to properly by the correct personnel to turn your experience around. We offer you to speak directly with our Service Manager Heather Jones at 814.389.1807 at your allowance and in the meantime please enjoy the open road with safety!

August 02, 2024

We appreciate the professionalism and kindness of the sales team. They worked to get us the best deal. More

by cbutterw90
Recommend Dealer
Yes
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bartlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ford
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Aug 05, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Cbutter, it is truly humbling that our sales team provided you the best deal on your new car purchase from Spitzer Buick GMC Dubois! Your time and business are incredibly valuable to us and we are grateful to have had the opportunity to assist you with kindness and professionalism. Congratulations and please enjoy your Chevy on the road with safety!

July 31, 2024

The service experience was amazing! Everyone I dealt with was very professional! I’ll be back More

by WSWATSWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Jack
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Aug 02, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

It is to our delight that your recent visit to our service department was amazing and resulted in your recommendation for others to try us out! We look forward to assisting you again and please enjoy the open road in your Chevy!

July 29, 2024

One mechanic called off. ..another just did not show up for work. Customers waited too long for service to be completed. More

by PAGUY1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Buckley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sechman
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Jul 29, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Paguy, we are truly appreciative of your high ratings on your experience with us at Spitzer Chevy GMC Dubois! As we continue to make improvements to our products and services we want to learn how we can be of better assistance to our guests. Please reach out to our General Manager Dave Senior at 814.371.5683 to allow him to make any necessary improvements to your experience. In the meantime thank you for your recommendation and please enjoy your vehicle on the open road!

July 25, 2024

Employees were very professional and helpful with the problem we had. They corrected the problem More

by julieclark1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Skylar
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Jul 26, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Julie, it is our honor to know that our team provided professional service and solution to your concerns for your GMC! Your recommendation for others to work with us goes a long way and we wish you the safest of travels everywhere!

July 23, 2024

Body shop has great service. They did excellent work looking forward to doing business with them again More

by pknapp6288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Providing great and quality service is so important to us here at Spitzer Chevrolet GMC Dubois and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did excellent work. We look forward to serving you again in the future when the time comes.

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