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Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

DuBois, PA

4.6
111 Reviews

111 Reviews of Spitzer Chevrolet GMC Cadillac of Dubois - Service Center

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June 11, 2024

Spitzers fixed my car much faster and a lot less expensive than I thought it would be. Friendly and courteous also. I thank you. More

by bicyclierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Jun 14, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

We are thrilled that your recent visit with Spitzer Buick Chevrolet GMC Dubois was smoother than what you usually expect! Thank you for letting us know that Skyler and the team were professionally transparent with their communication. If there is any other ways to be of better assistance to you please reach out to us. Safe travels until next time!

June 09, 2024

Over charger for service. Charged $115.00 for 10 minutes worth of work, with no explanation. They are the kind of dealer that give honest auto shops a bad name,,,,,they shou More

by 1972charger.rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Buckley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Hi, we are truly grateful for your feedback on our service recently! Your experience was much short of the satisfaction we want our guests to have and we apologize for the lack of explanation. We would like to look further into your visit to provide you the utmost excellent service you deserve. Please reach out to our General Manager Dave Senior at 814.371.5683 at your earliest convenience. We wish you joyful travels on the open road!

June 06, 2024

Longer wait than normal for oil change and tire rotation because of system being down 1 hour 46 minutes my time is valuable and I’m a repeat customer which I think should have been billed instead of being m More

by PETIEPETRONE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jun 26, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Hi Petiepetrone57, we are appreciative of your review detailing some aspects that are very important to you which we would like to work together in smoothing out so that your experience meets your standards. It is our honor to have the opportunity to provide you the utmost excellent service you deserve and General Manager Dave Senior is reachable at 814.371.5683 to further assist you in this important matter. Thank you for your time and allowing us the opportunity to serve you. We wish you safe travels until we get to speak with you soon!

June 03, 2024

Great. Very nice staff. They were very busy which is good for them but took away from customer experience More

by jmccartney7246
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leiloni Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Himes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were great and very nice. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Always a great experience! Very professional and efficient service department. The only place we take our cars. More

by SENIOR990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

SENIOR, Providing quality and efficient service is so important to us here at Spitzer Chevrolet GMC Cadillac of Dubois and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very professional and made your experience great. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

May 30, 2024

My appointment was at 8:00 AM and was seen immediately and car was inspected and looked over quickly and everything explained. More

by jfink151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 31, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs taken care of- thoroughly and efficiently. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 30, 2024

Welcomed me by name. He recommended 2 additional services which I did. Also did oil snd tire rotation. Upon receipt of the car, the back passenger brake squealed quite lo More

by Jmmjr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 02, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your time and feedback. We are glad that our team got your automotive needs taken care of. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 26, 2024

Very good, accommodations were comfortable and clean. . my scheduled appointment time was met and the parts required were available. 👍 More

by RJTURNER55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

It's wonderful to hear that our team was instrumental in making your experience great! Thank you for taking the time to share your positive experience with us. Safe travels!

May 24, 2024

As usual the experience with my oil change was great! I was not pressured to buy anything and everyone was very nice! More

by AHERZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people were great!
May 28, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you so much for your wonderful review! It is our pleasure to serve your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 21, 2024

Everyone was helpful, professional and polite. Work was completed in a timely manner. Would recommend. More

by hjones9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Swatsworth
May 22, 2024 -

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and to provide you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!