Spitzer Chevrolet Amherst

Gayle Goodwin was so much fun to deal with. She was very forthcoming with information on the vehicle we had in mind and explained the pricing structure very well. She and my husband, Dick, were able to work forthcoming with information on the vehicle we had in mind and explained the pricing structure very well. She and my husband, Dick, were able to work out an acceptable deal on our trade-in and I feel like we all parted as friends. Everyone at this dealership were very genuine and friendly. I would highly recommend shopping at this location for a new or used car. Make sure you ask for Gayle! :-) More

My wife and I vowed never to enter into another Spitzer dealership after we were treated so badly at a store located on Brookpark Rd 15+ years ago. We couldn't resist visiting the Amherst store with a lar dealership after we were treated so badly at a store located on Brookpark Rd 15+ years ago. We couldn't resist visiting the Amherst store with a large inventory to pick from and some great looking used vehicles curbside. We were greeted with enthusiasm and professionalism that I haven't encountered before in any dealership. I was very happy with the deal we got on the vehicle and impressed with the whole purchasing process. Obviously, this dealership is here to stay with what looks to be a very substantial renivation and I plan on being back again soon. Thanks Chris for allowing my wife and I feel great about our purchase and a working relationship we look forward to in the future. Ripper Cleveland, Ohio More

What a great experience! I took my mother to find a new car and wow what service. My mother walks with a cane and can't bend her left let so just getting around is a chore. Trying to get into a new car i car and wow what service. My mother walks with a cane and can't bend her left let so just getting around is a chore. Trying to get into a new car is even tougher. The general manager Chris Johnson asked our sales lady Stella to pull 3 cars into the service bay so that we would not have to walk the lot or be out in the cool weather. Based on how those 3 cars worked for her they even ran next door to the Volkswagen store and drove in 2 VWs for her to try. The best fit for her was a used Buick that was in immaculate condition. She bought the car and felt like a VIP with the special treatment, THANKS! More

My husband and I had a wonderful experience at Spitzer in Amherst, Ohio. Stella was the sweetest sales person I think my husband and I have ever encountered in our 30 years of marriage. She did not pressure Amherst, Ohio. Stella was the sweetest sales person I think my husband and I have ever encountered in our 30 years of marriage. She did not pressure us and she answered all of our questions. We highly recommend the Spitzer Chevy in Amherst! Oh and you should ask for Stella! More

The level of customer care experienced at Spitzer Chevrolet - Amherst's Service Department was second to none. This dealership clearly has the concept of the "customer experience" nailed. Everyone Chevrolet - Amherst's Service Department was second to none. This dealership clearly has the concept of the "customer experience" nailed. Everyone I interacted with went out of their way to be sure that I was taken care of and felt comfortable and at ease. It is too bad that all dealerships don't have the focus on customer service and the "customer experience" that Amherst - Chevrolet clearly has. More

Excellent service, picked my car up at my home, gave me a demo to drive to work and delivered my car to my work when service was completed. demo to drive to work and delivered my car to my work when service was completed. More

Thank you Joe from spitzer. This purchase was the easiest I have ever experienced. Joe knew exactly what I was looking for. The first car Joe showed me, I bought. I loved it. I walked out of sp easiest I have ever experienced. Joe knew exactly what I was looking for. The first car Joe showed me, I bought. I loved it. I walked out of spitzer in less then an hour with a new car and a full tank of gas!!! I will be back in 3 years and ask for Joe. Thank you . Heather Cullen More

I knew Tom from a previous car sale and hoped he was on the floor when I went in to the dealership. He listened politely to my needs, didn't pressure me into buying more than what I wanted, and introduced the floor when I went in to the dealership. He listened politely to my needs, didn't pressure me into buying more than what I wanted, and introduced me to Amanda since he needed to leave for an appointment. Tom got the paper work started and Amanda finished the sale? I recently went into the dealership with an insurance issue and it was taken care of. Both the manager and Amanda went above and beyond in customer service. I am treated with respect by all who work at Spitzer Amherst, from Dave in service to Tom and Amanda in sales. Even the general manager and finance people know me as a repeat customer and greet me when I am at the dealership. This type of team work which respects the customer and responds to questions honestly has earned my customer loyalty. More

I got a nice quote by the Auto trader to bring my 1998 expedition in and was politely told to junk it.I felt bad. expedition in and was politely told to junk it.I felt bad. More

friendly people will go the extra mile to make you a great deal great looking cars and extra kudos to the finance dept for thier hard work great deal great looking cars and extra kudos to the finance dept for thier hard work More