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Spitzer Chevrolet Amherst
Amherst, OH
574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 574 reviews
April 07, 2015
Spitzer Chevy has a great team member in Anthony Porter!! Thank you Anthony Porter for your great salesmanship and determination in finding me the car I wanted.Your politeness from our first contact over the Thank you Anthony Porter for your great salesmanship and determination in finding me the car I wanted.Your politeness from our first contact over the phone ,to your warm greeting upon arrival at the dealership,gave me a feeling of trust and comfort that I came to the right place to purchase a vehicle.You have since followed up to see if I was happy with the vehicle and assisted me in clearing up any warranty issues.Spitzer Chevy has a great asset on its team in Anthony Porter and I will be sure to spread the word on my positive experience!! Sincerely, Stan & Kathy Gilbert More
by hvywtstan
Employees Worked With
Anthony Porter
February 12, 2015
would not recommend spitzer Amherst I went to purchase a used car for my step daughter. From entering the dealership it was a uncomfortable/borderline rude sales staff. The only reason w I went to purchase a used car for my step daughter. From entering the dealership it was a uncomfortable/borderline rude sales staff. The only reason we purchase a car there was for their inventory. After the unfavorable experience and purchase of a used car the salesman did not even shake my hand? Just turned around and walked away. Hate to use names but in this case as a warning the salesmans name was Guy. Please avoid him and his bad mannered personality. More
by hbtommy
Employees Worked With
Guy
January 20, 2015
wonderful experience This makes the 4th car we have bought from Gayle at Spitzers. We wouldn't trade her for anything ! She is always so caring and attends to every need w This makes the 4th car we have bought from Gayle at Spitzers. We wouldn't trade her for anything ! She is always so caring and attends to every need we may have or want. Our finance guy was amazing as well! Thanks guys ! I'm sure we will see you again !! More
by larrynchip
Employees Worked With
Gayle Goodwin
January 04, 2015
Very good Sales Consultant! Our Sale Consultant Anthony Porter made every effort to handle our new truck purchase in a professional and efficient manner. I think probably without Our Sale Consultant Anthony Porter made every effort to handle our new truck purchase in a professional and efficient manner. I think probably without much support from the organization. We did have a nice experience with the Service Writer, he was very pleasant and professional. We had what in my experience is a typical negative dealership parts counter interaction. I do perceive though, that in general, these type of fellows resent having to deal with customers instead of mechanics or other employees. My bottom line is, that I absolutely would not have made a new truck purchase at Spitzer had it not been for Anthony. More
by Daniel
Employees Worked With
Anthony Porter, Sales Consultant
July 30, 2012
I have to completely change my last review on Spitzer.... I made a second trip and this time got what was promised and them some. I'm very happy now with my choice to buy from them as they made up for it... I made a second trip and this time got what was promised and them some. I'm very happy now with my choice to buy from them as they made up for it... They had all paperwork ready and everyone was super nice and all was aware of what was going on! Thanks a lot guys!! And I love my camaro! More
by Crystal m Jones
Employees Worked With
Tom Godfrey, Tom Wolfe, Amanda Warnner, Jimmy Boehnlein
July 27, 2012
I bought a 2011 Chevy Impala LT Sedan from the dealer with 38,000 miles. I owned it for a week and was not happy with it for various reasons. I told Tom Bowen and saleslady Amanda about my problems and t with 38,000 miles. I owned it for a week and was not happy with it for various reasons. I told Tom Bowen and saleslady Amanda about my problems and they immediately took care of everything. The dealership bought my car back at full price I paid for it. They allowed a trade in towards a brand new 2012 Chevy Impala LT Sedan. I got a real good price deal with the employee pricing deal going on. I am very happy with everything. This is my first Chevrolet car. I love it. Spitzers Amherst is a excellant place to do business with. More
by marcusanthony1964
Employees Worked With
Amanda, Tom Bowen
July 25, 2012
I had found car with spitzer online....we had went over figures and price....it was suppose to be a done deal...I live 260 miles away but went down night before so i could be at dealership when opened....S figures and price....it was suppose to be a done deal...I live 260 miles away but went down night before so i could be at dealership when opened....Should of basically just been signing papers and leaving...When i get there nobody knows what the other has done or said...they raised price and changed the figures and expected me just to go with it...The finance manager was a complete jerk and i dont see how they ever sale a car if hes there...So I put 600 miles on my car, wasted money, and used a whole vacation day from work for nothing. AWFUL experience. And nobody seemed to be very sorry that i was upset...You might be a big dealership but pretty sure none of you own it!! So id say you need to keep customers happy if you wanna keep your jobs. More
by crystaljones
Employees Worked With
Worked with Tom Godfrey and the finance manager(not sure what his name was), Amanda Warnner
July 24, 2012
My husband and I came in looking for a lease on a new car. We worked with Seth from the VW dealership, and the hero of the day, Chris Johnson. Seth was very patient with us while we chose a car, and wa car. We worked with Seth from the VW dealership, and the hero of the day, Chris Johnson. Seth was very patient with us while we chose a car, and was pleasant to take along for the test drive! We fell in love with the Chevy Cruze, and CJ really made the magic of the numbers happen. Bottom line: we got a great product at an excellent price, and the transaction was even smoother that I could even imagine! We never felt any pressure, which was the first time EVER while buying a new car (and we've been to many places)!We look forward to doing business again, and may even take our other car in for a trade, which would be for the sheer pleasure of doing business with these guys again. Stellar service!!! More
by nelson626
Employees Worked With
Seth from VW, Chris Johnson
July 06, 2012
I was looking for a great truck to replace my previous truck. Looked and looked and finally decided that Spitzer Amherst was the place for me. Gayle Goodwin was very courteous and actually took time to li truck. Looked and looked and finally decided that Spitzer Amherst was the place for me. Gayle Goodwin was very courteous and actually took time to listen to me the customer. Heck they even stayed late to make sure I was well taken care of. So take it from me, when it comes to friendly and courteous service Spitzer Chevy is the place to be. Two thumbs up!! More
by ken wransky
Employees Worked With
Gayle Goodwin
July 05, 2012
Chris Johnson and the team at Spitzer Chevrolet Amherst did a great job helping me purchase my Chevy Traverse. Chris took the time to help me get the best price and rebates available. In addition he worked did a great job helping me purchase my Chevy Traverse. Chris took the time to help me get the best price and rebates available. In addition he worked to find me a very low interest rate. Brendan and Stella Adams did a great job helping me understand all of the Traverse features and options. I would highly recommend Spitzer Chevrolet in Amherst. Great service and selection. The new showroom looks great. More
by Johnsonpa
Employees Worked With
Chris Johnson, Stella Adams
