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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
604 Reviews

604 Reviews of Spitzer CDJR Mansfield - Service Center

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November 03, 2024

They are very professional and knowledgeable when it comes to servicing vehicles, and are very thorough in their explanations for car maintenance. More

by SGUENTHER2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are delighted that our team took great care of you and kept you well informed throughout the process. We hope to see you again the next time you are in need of automotive service. Take care!

November 02, 2024

Had brand new brakes and rotors put on my rotors on the back are already scratched, and no one has given me a call back after spending $1,200😤😡 More

by joshuanixon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 01, 2024

Awesome staff person, Kendra Weaver, greeted me as I drove into the service area and took care of my vehicle while I waited inside the dealership. I must say it’s the nicest waiting area I have ever bee More

by gwhiteley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us! We are delighted that Kendra took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 01, 2024

Kendra explained to me the repairs that needed to be done and the time required. I felt I was treated with respect and a valued customer. More

by DKUGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 31, 2024

The people were very friendly. The service was performed quickly. Overall it was a good experience. More

by kstover229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 31, 2024

Thank you for getting me in quickly and everything being seamless. Great Customer Service. Thank you again!!!! More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Spitzer CDJR Mansfield responded

Maggie, thank you for your positive review! We are glad that our team provided you with a quick and efficient experience. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 28, 2024

Prompt reliable service with terrific service advisors. Always on time. Estimates are accurate I really appreciate the computers being reset More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

Jeff, Thank you for leaving us this positive review! We are happy to know that our team were prompt, reliable and terrific. Please do not hesitate to let us know how we may be of further service to you.

October 26, 2024

They were very informative and fast, and we very helpful with information and the scheduling. More

by josephdkarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

Joseph, Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very informative, helpful and fast. We wish you safe travels until we meet again!

October 25, 2024

Have been buying cars from Spitzers since 2010 and take my used cars there for service, have always been very pleased with the service and sales departments. More

by Sqrlchaser46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Spitzer CDJR Mansfield responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that you are pleased with our Service and Sales departments. We are honored by your continued business with us since 2010. We look forward to seeing you again in the future when the time comes.

October 24, 2024

They get the work done fast and good, They do a great job, They what there doing More

by RICHARDOJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Spitzer CDJR Mansfield responded

Richard, Providing exemplary service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they did a great job and got the work done fast. We wish you safe travels until we meet again!

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